Arctic Spas Burlington

Arctic Spa in Burlington was WONDERFUL! As Guelph residents compared to other stores in the area the Burlington team went out of their way to ensure we had all of our needs met as first time customers. Shawn guided us through the process and provided thorough post purchase service as well. We highly recommend this team to anyone looking for a spa!

The entire team at the Burlington location was wonderful to us. Shawn was incredibly knowledgeable and helpful, and he gave us so much of his time. He went above and beyond to offer us a (more than fair) deal for a tub specific to our needs. He also gave our 3 year old a big polar bear Teddy which was such a thoughtful gesture.
We chose the Cub in black and it was back ordered but worth the wait. It also didnt take any longer to arrive than Shawn predicted. We are over the moon with our new Hottub and we are in it every night. The salt water smells so much better than the strong chemicals we are all familiar with, the app Spa Boy is very handy, the Hottub looks so beautiful and the cover is easy to lift. (It is a great instant privacy screen as it sticks up 3 feet at the edge of the tub so be aware of this when you decide which direction to install it in.)
Thank you for such a great experience to Shawn and the team at Arctic Spas Burlington.

I bought an oasis salt water hot tub , pool spa boy and a Covana cover and can’t be happier with Arctic Spa Burlington! This is the best purchase I have ever made. The sales staff (Sean) was so helpful with helping me choose the right tub and features that met my needs and space. This system is so easy to use and hassle free! Needless to say it has been used every day since it was installed this past December. I love that it can be used ALL year! Thank you

Our experience from the minute we walked into the showroom, to delivery and install of the tub was exceptional. Shawn was patient, informative and responsive! Great experience and we would recommend Arctic Spa to anyone looking to add a Spa to their homes!

Recently my wife and I purchased our first hot tub from Phil at Arctic Spas. Phil was very knowledgeable and helped us through the process. The hot tub was delivered ahead of schedule and we love it. We highly recommend using Phil at Arctic Spas Burlington.

I often deal with Burlington hot tub as they supply the products for my older hot tub. However, we live up north so it is always by mail (delivering parts, asking questions etc.) We have always found them to be reasonable, excellent with customer service, offer amazing tips and so on. We would always refer them. We thank them for their excellent service, especially Jeremy.

Everyone at Artic Spas, from the sales agent, the managers and delivery crews made the entire process seamless, even though very difficult circumstances. We thank you for your professionalism and help in getting our family a hot tub to enjoy for years' to come!

We purchased a Hot Tub last December from Arctic Spa in Burlington. We chose the Summit/EPIC model & Package that seats 7. We received great service from the purchase right up to the installation. And they put a great financial deal in front of us with lot's of incentives. We love the tub and would recommend Arctic Spa if you're looking for a positive experience.

We had a great experience with Artic Spas..all questions were answered....always someone there to help..we would definitely send our friends and family there! We are now enjoying our spa!
Thanks Artic Spas

Very good transaction with arctic. Everything as expected, promises kept, delivery on time and smooth.

They even held the spa for 3 months until we were able to install it. Took the old spa away no charge. Upgrade the spa at no charge.