After hiring Thomas in late 2017, I was satisfied with the original install done by a sub contractor (minus how the vinyl was tied into the house, which was not done properly but Thomas assured me it was). Fast forward to 2018, we realized that the incorrect product has been installed. Long story short, we had Thomas and his team re install. I advised Thomas that there were several ripples and bumps in the vinyl. They ended up advising that it was from from the lumber install by our builder. We brought out the manufacturer of the vinyl to review my issues and they advised that it was done too quick and that the seems had not cured therefore causing these issues. While it is fair to say that I did not work through these issues with Thomas, I
chose to rip everything up in 2019 as he was very aggressive with handling the original situation and always assures you that it’s ok, will go away etc. We discovered that it was not the lumber by any means and that Thomas was always quick to come up with an excuse. My railing on my deck is bowed as well. The new company I hired did a perfect job and I’d recommend you pursue other contractors in this space. Save yourself the time and headache!
One other thing, Thomas hid this negative review on google. If you do good work, what are you hiding?