Home Improvement Source

Bathroom Renovation
167-71 Old Kingston Rd. Ajax ON L1T
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Bathroom Renovation
Home Improvement Source
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89%

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Reviews by rating (past 12 months)
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Reviews for Home Improvement Source

Average customer rating:
9.2 10 (13 reviews)

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Private User
Private User
Private User reviews Oshawa, ON
10/10

They also do vintage style bathrooms

Victor and his crew transformed our 1960's bathroom disaster into an elegant, high end,classic style bathroom from the 1920's. (which was in keeping with the rest of the restoration in our 110 year old house) Along the way there was outdated plumbing, knob and tube electrical, and no ventilation for the bathtub/shower combo. Despite these setbacks he did not charge extra, like others contractors sometimes do. He kept to the quote, and did a great job. Friends who have dropped by are impressed with the bathroom as well.

1 of 1 people found this review helpful.
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Company Response

Thank you for your great review.
It was our pleasure to execute your vision.

DS
DS
1 review Ajax, ON
0/10

Did finish the job, doesnt pickup calls or respond to voicemail and email

Victor and his crew did some renovations at our house. A few things were supposed to be done after most of the work has been completed, but Victor wanted to get paid as soon as possible because he needed to pay his crew asap. After the full payment, Victor is nowhere to be found to complete the work. Does not respond to phone calls, voicemails and email. Do not pay this contractor until the work is 100% complete. This would have been a 10 star review had this person not disappeared without finishing the job.

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Company Response

Dmitri, I want to thank you first, for choosing our company to complete the work on your house. You chose our company above all others because you were impressed with our standard of service, as evidenced by all our 10 star reviews. By your own admission, you would have given us a 10 star review for our work.
We took a couple of weeks off during the holiday season to be with our families, as we do every year, so for that reason you could not reach me. I think most people would agree, that does not qualify as "disappearing".
As you know, we did not finish the job because the part you chose is not a stock item and it had to be special ordered. From experience, it would not take more than a few minutes to install, once it arrived, so we did not think it would be right for us to have to wait for several weeks for our final payment when it was your choice to wait.
I always make myself available to all our clients, that is why I can be reached by phone, text, email and through Homestars. Also, before the holidays, your wife talked to me several times as well as text me for updates on the order. In fact, just a couple of days ago she called me and I told her that the item was in and since we would be back to work today, I would arrange to install it.

It is not right that you decided to damage our reputation with a '0' review, not because you were unhappy with the job, but because we took time off during the holiday season. You could not reach us for a couple of weeks, during Christmas and New Year, so you assumed we just dropped our business and 'disappeared'...and for that reason you gave us a zero review?

Mistere
Mistere
1 review Ajax, ON
10/10

Bathroom

I was searching for professional bathroom renovation contractor,
and submitted a request form at homestars.com
Three company responded to my requests and I liked the formal and professional response from Home Improvement Source and took a chance to contact the owner, Victor José. He was very professional, detailed oriented and incredibly helpful. He gave me a competitive price and a time frame of 3 to 4 weeks to finish the project.
His team were very hardworking and professionals. Through the time, Victor always responded my questions and briefed me the daily work progress.
Work was completed as promised, except the shower glass company took a bit longer to deliver the glass.
I'm very happy with the results and I thank Victor and his teams for their work which was above and beyond their requirements.
I would highly recommend his company.

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Company Response

Thank you Mistere, it was a pleasure working for you and your family. We already miss your hospitality.

tonybarbitta
tonybarbitta
1 review Ajax, ON
10/10

Bathroom Renovation

Gut the entire bathroom, removal of existing Tub, shower, floor and wall tiles

install free standing tub which included moving existing plumbing between the floors,
new shower with glass enclosure which included plumbing work for new drain, adding light in the shower, and using top of the line products
new wall and floor tiles throughout the bathroom and shower area with Mosaic border throughout,
install new vanity which included new light fixture and additional electrical outlets,
Install new fan with timer.

Victor and his team did an outstanding job making sure everything was completed to our satisfaction.
Victor is calm and professional with tremendous attention to detail. He would always keep us up to date on progress and what is scheduled for the following week
The project took approx 6 weeks to complete and we had no issues with the crew and their workmanship.
Price was very competative and I would recommend Victor and his team to anyone needing renovation

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Company Response

Thank you for the great review Tony.
It was a pleasure working for you, in fact, I think the guys took an extra couple of days to complete the job because they loved your hospitality.
We are looking forward to the next project.

Khalid H.
Khalid H.
1 review Ajax, ON
10/10

Mainfloor renovation

I had older oak hardwood throughout my main level. I hired them to replace it with new engineered hardwood and tiles in the kitchen, as well as upgrading my baseboard throughout. They also replaced my old kitchen backsplash, rangehood and installed a new kitchen island. The team was extremely hard working and dedicated to ensuring I was satisfied with everything. They were able to work around my family's schedule during the day which was very appreciated. They were very responsive and provided good quality results. Will definitely recommend them and use their services again in the future.

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Company Response

Hi Khalid,
Thank you for your great review, and your family for trusting us with your renovations.

wayne w.
wayne w.
1 review Ajax, ON
10/10

Bathroom renovation, kitchen floor and backsplash tiling

We hired home improvement source to complete a few projects in our house and we couldn't be more pleased with the results.
Victor and his team were very professional and and always respectful.
We would highly recommend this company.

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Company Response

Thank you for the great review Wayne.
Also, thank you for choosing us to do the work.

ricardovalladares558
ricardovalladares558
1 review Toronto, ON
10/10

Shower renovation

Victor and his team did a
fantastic job on our shower renovation. Not only do we love our new shower, but we appreciate
d how the guys did their best to minimize the stress of a new renovation on our family by sealing off the work area and always cleaning up at the end of the day. W will definitely hire them back.

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Company Response

Thank you for your review Ricardo. We appreciate the fact that you hired us again to do this project. We are looking forward to the third one.

gurtej_singh_dhaliwal
gurtej_singh_dhaliwal
1 review Ajax, ON
10/10

Kitchen/Family room Renovation

Needed to cut a square opening between kitchen and Family room wall to make it open concept and paint Family room. Victor was able to deliver a great finished product. Will use him again.

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Company Response

Thanks for the great review Gurtej.
You and your wife are great clients. Anytime you need us, we're only a phone call away (or a text/email).

Verla
Verla
2 reviews Whitby, ON
10/10

Bathroom accessiblity

We needed the bathroom door widen to allow easy access for my husband and his electric wheelchair. Victor, from Home Improvement Source did a fantastic job. Great pride in his workmanship.

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Company Response

Thank you for your great review Verla.
We enjoyed working for you and your husband and look forward to your next project.

Sharon
Sharon
1 review Toronto, ON
10/10

Bathroom renovation

We just had Home improvement source renovate our bathroom and we are very happy with our new space.
Victor and his guys were extremely professional and knowledgeable, but what really impressed me was how they always included me on all major decisions and cleaned and tidied up every night before they left.
I will hire them again.

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Company Response

Thanks for your great review Sharon,
Anytime you need us, we're just a call away.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Home Improvement Source

Home Improvement Source is proudly serving the Scarborough, Markham, Pickering, Ajax, Whitby, Oshawa, Courtice, Bowmanville and surrounding area. We have been in the home remodeling business for over 28 years.

*****
We specialize in bathroom remodeling and renovations, tub-to-Shower conversions and smaller makeovers. We also do kitchen makeovers, and all types of flooring and tiling.

Call us today for appointment. We look forward to hearing from you.

CATEGORIES
Bathroom Renovation
PRODUCTS
Bathroom Fixtures
SERVICES
Installation
BRANDS
Schluter, Moen, American Standard, Centura Tile, Olympia Tile, Whitby Tile
STYLES
Modern to Classic
SPECIALITIES
Bathroom Renovations and Remodelling Kitchen Renovations and Makeovers Tile and Wood Flooring
WEBSITE
http://homeimprovementsource.ca
YEAR ESTABLISHED
2007
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
Cash, e-transfer, Visa, MC, Amex
LIABILITY INSURANCE
Yes
DIPLOMAS
Engineering Technologist
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$750
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year from the date of Invoice, Labour only.
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