When a washer breaks down on a Sunday and you have tons of kids laundry to wash, you have no choice but to call around the best of Homestays list and hope that a kind and competent repair person responds soon enough to make the trek at very short notice.
That is what happened in this case. Not only was he kind enough to answer the phone he promptly gave a very reasonable time frame the same day when he would come in to fix it.
He stated his costs up front so they were no big surprises and most importantly when he came as scheduled, he asked the right questions, deduced the problem and made the fix all within the hour!
I truly appreciate his professionalism, knowledge, quick response to the original call and the speed with which he showed up that SAME day, the way in which he let me know what the problem and how he explained I should use the machine from now on to prevent this from happening again.
It was a very very satisfactory interaction and I will be sure to reach out to Alpha appliance should we have any other
Thank you again!
Thank you so much for saving my day and my week!