Alpha Appliance Services

Appliance Repair
95 Mural St, Suite 600 Richmond Hill ON L4B 3G2
Write a Review
Write a Review
Website
HomeStars
Appliance Repair
Alpha Appliance Services
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

96%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for Alpha Appliance Services

Average customer rating:
9.8 10 (56 reviews)

Sort by

Mark in Toronto
Mark in Toronto
1 review Richmond Hill, ON
10/10

GE Fridge Leak

Came within 30 minutes of my call. Only charged for service since it was so easy for him. Great friendly guy, 100% using him again.

Was this review helpful?
Company Response

Thank you for your kind review. It was a pleasure for us to assist you with your fridge. Anytime you need help with your appliances you can count on our help. Alpha Appliance Services

Aaron in Ottawa
Aaron in Ottawa
0 reviews Ottawa, ON
10/10

Honest and Friendly

We called Allen after our older fridge stopped worked - he was able to fix it on the spot, but also diagnosed that the part would need to be replaced sooner or later. He provided an accurate cost estimate and advice on how we should proceed. I would not hesitate to call him again!

Was this review helpful?
Company Response

Thank you Aaron for your kind review. Anytime you need help with your appliances you can count on our help.
We truly appreciate your business and especially clients like yourself. Alpha Appliance Services

Private User
Private User
Private User reviews Oshawa, ON
10/10

Fridge Repair

I found them using Homestars and I figured with such high reviews I should try them. I am so happy I did. I talked to Allan, he asked me a bunch of questions to see what the issue might be. He explained the pricing and managed to squeeze us in the next day. He texted half an hour before coming. He arrived as promised and followed all covid protocols. We felt very safe. He diagnosed the problem promptly and fixed it in no time. He even gave us some tips on preventative maintenance. He charged us as discussed. No surprise. Very satisfied. I would definitely use their services again.

Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review. It is great to hear that we were able to repair your fridge quickly and efficiently. Our goal and vision are to exceed the expectations of every single customer! We in Alpha Appliance services appreciate your business and feedback.

Private User
Private User
0 reviews Toronto, ON
10/10

Dishwasher repair

The service was so professional. Allen was so knowledgeable about dishwashers, he was informative, and was able to identify the issue very quickly and problems solved. I’m so sure will use his service in the future in case our dishwasher gave us trouble again or buying a new ones.

Was this review helpful?
Company Response

Thank you very much for taking the time to post your feedback. Fixing appliances is our specialty and passion. Our goal and vision is exceed expectation to every single customer! We truly appreciate your business and especially clients like yourself. Alpha Appliance Services

D
D
0 reviews Markham, ON
10/10

LG Washer

We had a leak from the washer on the weekend and Alan responded promptly to my service request on a Sunday morning. He scheduled a visit for the next day and arrived at the agreed upon on time. He was able to identify the issue quickly and complete the repair. Luckily it was an easy fix and the washer is working normally again.

Was this review helpful?
Company Response

Thank you for taking the time to share your feedback with Alpha Appliance Services. It is great to hear that we were able to repair your washer quickly and efficiently. We always strive to provide the best and quickest possible service. We truly appreciate your business and especially clients like yourself.

Dave in North York
Dave in North York
1 review Richmond Hill, ON
10/10

dishwasher repair

Dishwasher was leaking and shut off valve was frozen. Alan was able to come the next day, diagnose the problem and source the part. He returned the same day and repaired the dishwasher. Thanks Alan.

Was this review helpful?
Company Response

Hello Dave
Thank you for taking the time to write a review. It was nice meeting you. We always care about our clients satisfactions. Our business continues to grow due to the loyalty and referrals from many of our satisfied customers, like you. Thank you again for your support.

Private User
Private User
0 reviews Toronto, ON
10/10

Fridge

They fixed the issue. Unfortunately I still had to pay for an uncertain future of how long my fridge will last. He advised that the replacement of compressor is not worth it and should buy a new fridge, so he repaired the fridge to last as long as the compressor lasts. It is out of their control but he was very thorough and fixed what needed to be fixed.

Was this review helpful?
Company Response

Thank you for taking the time to share your feedback with us. We always strive to provide the best and quickest possible service. We truly appreciate your business and especially clients like yourself.
Alpha Appliance Services

Rae
Rae
9 reviews Toronto, ON
10/10

Dishwasher replacement

Picture this: Alan goes to uninstall the old dishwasher and discovers that in 2010 the hardwood installers covered just the front feet with hardwood. The machine would not slide back (no room) and we could not detach the feet/legs. Thank goodness Alan persevered and tried a few solutions, settling on using a drill to cut through the hardwood enough to release the front feet/legs. Epic fix! Invisible thanks to the skirt at the bottom. Then installed the new machine, made sure everything was working and left it all perfect. With this plus another great experience, we will always call Alpha if we need service. We appreciated your professionalism and problem-solving on a tough job!

Was this review helpful?
Company Response

Wow!! Amazing. Thank you for your review and sharing your experience with Alpha Appliance Services, we understand how difficult it is to run a home with a broken appliance and want to be part of the solution.
Our goal and vision is exceed expectation to every single customer and always strive to provide the best and quickest possible service. We truly appreciate your business and especially clients like yourself. Alpha Appliance Services

Jeanette in Kanata
Jeanette in Kanata
0 reviews Toronto, ON
10/10

Dryer control panel repair

Dryer control panel shorted out Saturday afternoon. Returned with fixed part and completed repair by Monday afternoon. Quick, courteous, and followed all COVID precautions. Awesome job! I would recommend them to anyone.

Was this review helpful?
Company Response

Hello Jeanette. Thank you for taking the time to write such a wonderful review. It is great to hear that we were able to repair your dryer quickly and efficiently. We always strive to provide the best and quickest possible service. We truly appreciate your business and your positive feedback.

Alpha Appliance Services

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Dishwasher repair

Allan came promptly to fix our dishwasher. We had excellent service! I would recommend him to family and friends!!! Alpha Appliance Service , don't call anyone else!!! Honest and expert service.

Was this review helpful?
Company Response

Thank you for taking the time to write such a wonderful review. We always strive to provide the best and quickest possible service. Thank you again for choosing us.
Alpha Appliance Services

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Alpha Appliance Services

ALPHA APPLIANCE SERVICES /Canadian-Certified expert, Best price
Superior Service, Fast and Reliable, One Call Does it All!!

We are a trusted, well-known appliance company. Our Mission is to provide alpha quality service in the market while achieving the highest customer satisfaction.

Why choose us?

- Certification: We have Canadian-Certified staff on board with years of experience in appliance repair and maintenance services.
- Warranty: Alpha Appliance Services believes in quality work; therefore it provides up to 3 months warranty for labour cost and 12 months on parts for any repair.
- 7 Day Available Service: We are open 7 days a week in order to best serve the urgency of our valued clients.
- Affordable Prices: Our technicians provide an estimate prior to the repair, therefore there would be no hidden fees at the end.
.

We take pride in our work and understand that the appliance repair is not the only thing that matters to our customers, it is also the respect and safety for their house as well. We only allow certified, professional and experienced technician to enter your household. Our service is of the best quality, in the shortest time, and with affordable rates.

We fix and install:
Dishwasher, Microwave, Washer, Dryer, Refrigerator, Ovens, Ranges, Stoves and Cooktops, and more…

Service area:
Toronto, Richmond Hill, North York, Thornhill, Markham, Vaughan, Scarborough, Aurora, Newmarket, Mississauga, Brampton, and more.

Call ALAN to discuss what is possible.

CATEGORIES
Appliance Repair
WEBSITE
http://alphaapplianceservices.ca/
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
3
PAYMENT METHOD
ALL Major Payment types Accepted. Debit Welcome
LIABILITY INSURANCE
Yes
DIPLOMAS
Yes
WARRANTY TERMS
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.