Richard is fabulous. I had some unique needs for a fireplace and had done a lot of research and been to several companies. My girlfriend worked with Felco before and recommended them. I read a poor review on line and was hesitant but the moment I met Richard I knew I made the right decision. He is knowledgeable, accomadating and knew exactly what I was looking for. He also has great ideas and aims to please. The workmanship is exceptinooal and they are very honest and well priced.
i don't know where that poor review came from, but it was nothing like my experience or my friend's experience and she has worked ith them three times already.
Thank you Richard and Felco.