Blue Ribbon Group

Fire & Water Damage Restoration
Calgary AB T2W 4X9
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15%

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Reviews for Blue Ribbon Group

Average customer rating:
1 10 (2 reviews)

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Private User
Private User
Private User reviews Calgary, AB
1/10

When does this nightmare end?

Blue Ribbon Group
403-542-6651
Calgary
AB
T2W 4X9
CANADA

I am also a victim of this October 2016 flood which occurred in a brand new high rise condo by a well known and reputable developer. This was an insurance claim where Blue Ribbon Group was contracted on behalf of the condo board. I was told the repair process would take close to 5 months from the time the bid was awarded. It's been 8 months since and there are still outstanding deficiencies as well as owners who are still not living in their units as a result of lack of organization, skills and craftsmanship on Blue Ribbon Group's part.

All of the work was subcontracted out. These people are not capable of delivering a passable finished product. Four times, they tried to hand my unit back to me saying it was completed. After the second time, I had even asked to do a walk through before it was painted but I guess they were confident enough to just go ahead and paint it only for me to walk through dumbfounded that they thought the work was acceptable. Each time I walked through, I had to point out obvious divots and screws bulging out of the drywall.

Please, beware of hiring this contractor. There are so many others to choose from that are honest, trustworthy and will do a much better job.

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Private User
Private User
Private User reviews Calgary, AB

First Review

1/10

Flood Restoration Nightmare - Brand New Buidling

Blue Ribbon Group was awarded reconstruction contracts after our brand new condo building suffered a series of floods in October 2016. The guy who runs this company lived in our building and was on our board of directors when they awarded the contract - so draw your own conclusions.

This was an insurance contract in a brand new building, most people haven't even lived hear for one year. Pretty quickly we figured out that something was wrong. Fake parts, materials that did not meet building standards, poor workmanship. Any problems you bring up they just blame the sub-contractor or whoever they hired to do the job, or acted like they have no idea what you are talking about (if you even get a response) but at the end of the day it is the GENERAL CONTRACTOR who is responsible. Impossible to get a straight answer, they just say everything is fine. Many residents had to contact manufacturers themselves, bring in independent contractors to review the work, to prove it had been done incorrectly. Often times Blue Ribbon Group knew about these problems but did not tell all affected residents, but would just say it was an oversight if they missed some as more people figured things out on their own.

Fast forward now 10 months after the floods. Many residents still fighting to have shoddy work redone, some are even looking at having to get lawyers involved to get their units properly restored. Ultimately many could end up paying out of pocket and just hire their own contractor to do the work right as they are exhausted from fighting so long. Our condo board decided not to go with the recommended general contractor so the insurance company says we are on our own.

This was an insurance contract - there is NO reason a general contractor should need to cut costs, but they sure tried and residents are paying for it. These were brand new condos and all people want is to get their units back to how they were purchased. Now we are stuck in a seemingly endless nightmare.

There is definitely a lesson in here about making sure your condo board can't award contracts to other board members but this has been a brutal experience and totally ruined most of a year for people who should have been excited about their brand new condo's. All this on top of the fact the floods happen in the first place.

1 of 1 people found this review helpful.
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