From the time I answered the door bell and Oliver came in to give me a quote, i was sold. So personable, friendly and above all knowledgeable in what he is selling. He made suggestions and let me tell you I am so glad i went with them. The windows are the best. Even after they were installed i was having trouble with my patio door. Called him he came over that same night and took a look at it. Turned out it was the operator all along. He never made me feel like he just wasted a trip out. I would recommend Oliver and his team anytime. Only regret I did not get him to do my other windows upstairs.