Artisan Plumbing & Heating Ltd

Burnaby BC V5C 3W5
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Artisan Plumbing & Heating Ltd
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Reviews for Artisan Plumbing & Heating Ltd

Average customer rating:
6.5 10 (2 reviews)

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John in Vancouver
John in Vancouver
1 review Vancouver, BC

Water Tank Replacement

Artisan is pleasant to deal with if you’ve got the money. Otherwise, you might want to look around.

Our condo hot water tank failed in January 2017. I contacted Artisan Plumbing and Heating - they do plumbing repairs at our complex. They responded quickly and their technician Alex Hollander did a great job.

But the bill! The labour costs were about what I expected, but they billed $765 for parts that you could get at Home Depot for $420.

Artisan installed a 40 gallon Rheem tank with a 6-year warranty, plus an expansion tank and earthquake straps. Home Depot sells a 40 gallon Rheem tank with a 6-year warranty for $319. Add in the rest and you get $420.

Jeff at Artisan (a straightforwardly polite guy) says they buy from suppliers and add a 20% markup. I’ve no doubt that he’s telling the truth, but I think that service suppliers have an obligation to their customers to do a sensible job of sourcing supplies. They need to pick up their game.

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David Hardy from Port Coquitlam
David Hardy from Port Coquitlam
5 reviews Port Coquitlam, BC

First Review


Hot Water Heater Replacement

Had to get a hot water tank replaced. After shopping around I chose this company and they installed at a very competitive price and I have no complaints. They were very professional.

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