Artisan Plumbing & Heating Ltd

Plumbing
Burnaby BC V5C 3W5
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HomeStars  >  Plumbing in Burnaby  >  Artisan Plumbing & Heating Ltd
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53%

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Reviews by rating (past 12 months)

Reviews for Artisan Plumbing & Heating Ltd

Average customer rating:
6.5 10 (2 reviews)

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John in Vancouver
John in Vancouver
1 review Vancouver, BC
4/10

Water Tank Replacement

Artisan is pleasant to deal with if you’ve got the money. Otherwise, you might want to look around.

Our condo hot water tank failed in January 2017. I contacted Artisan Plumbing and Heating - they do plumbing repairs at our complex. They responded quickly and their technician Alex Hollander did a great job.

But the bill! The labour costs were about what I expected, but they billed $765 for parts that you could get at Home Depot for $420.

Artisan installed a 40 gallon Rheem tank with a 6-year warranty, plus an expansion tank and earthquake straps. Home Depot sells a 40 gallon Rheem tank with a 6-year warranty for $319. Add in the rest and you get $420.

Jeff at Artisan (a straightforwardly polite guy) says they buy from suppliers and add a 20% markup. I’ve no doubt that he’s telling the truth, but I think that service suppliers have an obligation to their customers to do a sensible job of sourcing supplies. They need to pick up their game.

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David Hardy from Port Coquitlam
David Hardy from Port Coquitlam
5 reviews Port Coquitlam, BC

First Review

9/10

Hot Water Heater Replacement

Had to get a hot water tank replaced. After shopping around I chose this company and they installed at a very competitive price and I have no complaints. They were very professional.

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