Custom Royalty Furniture

We gave them 2500 as a deposit 6 months ago. When it became clear they had not started the couch and would not be doing so, we asked for a refund. They would not answer our calls, emails, etc. Same story as what other people have posted. They returned $1000 of our $2500 and refuse to return the other $1500. Now, we have to spend a lot of time and effort in legally recovering the deposit. Do not trust this company.

This is a terrible company, I gave them a $3000 deposit for a custom couch in 2019 - The last email from them in February was that I'd get it on March this year, to this day June 2022 - I keep getting delays and excuses, not answering the phone or emails.

Don't trust the Sevazelians.

Got a custom made booth banquette made for my kitch wn dining areagreat job and quality. Would recommend highly .family business, took 4 weeks to produce they delivered as well. Polite great service

Beware!!!! We first contacted Vartan from Custom Royalty Furniture, approximately 4 months ago. We e-transfered a $2000.00 deposit for him to fabricate a sofa. He gave us a deadline of 8 weeks to complete. 8 weeks passed and no contact from Vartan. We eventually responded by text saying he was really busy and needed another three weeks to complete. We tried to contact him several times over the 3 weeks with no response. I went to his shop and was able to catch him in person. We asked for our money back. He begrudgingly wrote us a post dated cheque. One week later we deposited the cheque....which bounced like a bad spring in a sofa. I visited again to his shop...front door was locked. I knocked on the back door, his father opened the door.(A family-run "business")....again empty promises to send an email transfer that evening. All-in-all we feel hurt and ashamed that we let this guy swindle our money....not sure what recourse we have...we will be shy about trusting small business again....