Wimbush Mechanical are a breath of fresh air. They know their stuff, professional, pleasant to deal with, know a problem when they see it and then know how to fix it.
After suffering through using two other "expert" service contractors, one for a burnt out pump motor and another, a TSSA licensed gas contractor, specializing in pool heater startups, we called the equipment manufacturer to find out who they would recommend for servicing their product. Wimbush was the one name plus one other. Somehow, off the bat, realized that Wimbush understood the mechanics of a pool.
Callout to Wimbush was for a NG pool heater making a huge bang on ignition and for a possible pool pump size issue. History: Burnt out pool pump was replaced 2 years ago with a recommended energy efficient unit. We did not know at the time that the replacement was of a lower capacity, unable to perform the job.
The incorrectly sized pump and the internally, severely corroded 20+ year old heater have now been replaced.
The heater burner tray had never even been removed or touched during the recent failed startups.
After two years of trying to resolve the pool pump issue, Wimbush replaced it for approximately 70% of the original cost.
Could we have got the job done for less money, maybe, maybe not, we did not shop around, because in the big scheme of things the cost, while very important, was in the range but it saved hours of calls and emails and pleading to companies to return to put right, what we had already paid for.
During commissioning, Wimbush checked to confirm that the new pool pump was operating correctly, by way of a metered flow test, not just by "sucking eggs".
Could we have got a better job by a more knowledgeable company, very much doubt it, but am yet to find that other company anyway.
Highly recommend Wimbush for any pool equipment service work.
- Company Response
Thanks much for the great review, so glad you are happy! If you have any further issues don't hesitate to give us a call.