Kerem and Mike first came to our house a few weeks ago to fix a leaking faucet in our soaker tub. Unfortunately, the faucet was beyond repair. He suggested we order a new faucet and asked us to email him the one we chose to ensure that it would work with the current layout of the tub. When it arrived, there were no issues booking him to come back to install the new faucet. It was not an easy job for several reasons. First they had to remove the entire tub to install new shut off valves and flex hoses. Also, the tub was difficult to remove, but they worked very hard, without complaint. They are truly a team and great problem solvers. The process was much more complicated and laborious than anticipated, but they finished the job, flawlessly, and on the same day! Despite coming out on a Sunday, both days, and working far past the anticipated completion time, their price was reasonable. We will definitely use them again!
Thank you very much for your hospitality and even bigger thanks for this amazing review. We appreciate your positive thoughts. Our team persistently provides high quality service to al our clients. We look forward to being of assistance.
HTO was fast to respond to our original request and this was followed by a timely arrival the next day to do the work. Andrew is friendly and did a fine job. Full marks!
Thank you for choosing HTO for your homes plumbing needs. Our professional staff and friendly customer service will continue to stand above others.
My toilet was sticking after flushing and the water continued to run. My handyman came twice but was unable to fix it. HTO send Andrew who suggested replacing the tank flushing mechanism. There was a small issue that needed further attention but Andrew returned the same day I called to fix it. Working perfectly now. Recommended. John. Toronto
Always a pleasure for us to hear back from our clients. We appreciate your time to write this and share your experience with fellow users.
Kerem took my call on a Friday afternoon. He was very polite and professional . He arranged for one of his staff to be at my home promptly. The plumber determined the problem quickly and replaced the part promptly. HTO plumbing was very professional and courteous from the initial telephone call to the end of the service appointment. I highly recommend HTO plumbing for all your plumbing needs.
Thank you Suzy for your positive review. No matter the time of the day, HTO Plumbers are always ready to response to any emergency. We believe customer service is just as important as great plumbing ethics.
Kerem contacted me very quickly and was very helpful in my emergency to replace a very old electric water heater. His price was within other quotes and had a team sent out within a couple of hours. He maintained contact with me throughout the process. The guys were professional, worked diligently and cleaned up afterwards. I would recommend HTO Plumbers.
Thank you Denyse for choosing us and your delightfully positive review. HTO Plumbers will consistently provide the quality service in every situation. Having no hot water in your home is a true nightmare and we always accommodate the unexpected and quick repairs. We look forward to servicing your home in the future.
I would highly recommend Kerem and his crew. This was my first time using him for this bathroom and I wish I found him earlier so he could have done the plumbing in my whole house. I called him after to do a bar install and again I'm glad I did. First off, he was extremely reliable. He answered his calls immediately, fit me in right away, and came when he said he would. He was very polite and helpful, getting the material I needed with no fuss. He was very neat and knew the plumbing well. My bathroom pipes required an usual type of plumbing and he knew exactly what it needed and did it properly. You will be very glad you went with him. As a builder I have dealt with many plumbers .. some may do great work but not be reliable and there when you need them. Others may be nice guys but not the greatest plumbers. Some may do great work and be there when you need them but they will charge you an arm and a leg. Kerem was the whole package: knowledgeable, reliable, neat and very fairly priced. You will not regret going with him.
It was a pleasure to have met you coincidentally through this website. You and your wife are great and extremely sweet. We at Team HTO look forward to providing your home and your business with the best possible plumbing service. Thank you for taking the time to reflect your thoughts on your experience, it truly means a lot.
I really appreciated the fact that he took the time to speak with me on the phone. From that point on, he directly contacted and arranged with my tenant and completed the job. As the landlord, I could not have asked for a better service.
Thank you Anoush. Glad to hear the service experience provided by our team has been positive for you. We are only here to help and make problems go away for you. Thank you for choosing us.
We had corroded kitchen drain pipes (tail pieces at the strainers) that finally started leaking. The emergency tape wasn't working any more.
From Homestars, HTO had the best bid of the highest rated firms when I called about, most of whom were asking for $350. A couple of outfits went on about quality of job and materials like strainers to justify their higher price. I had difficulty buying the argument for that much difference.
Kerem sent Mike out here to Scarborough to replace the entire old copper (?) drain underneath the kitchen sinks with plastic. Mike was pleasant, professional, and under the impression that he was magical (well, his plumbing skills). Hey, believe what you want to believe, man. Just deliver the goods. And they did.
We're delighted to read that you've enjoyed the experience, Al. We believe in being honourable in our trade and providing a fair market price service that is of great quality.
My existing pipes were running through several cupboards and I needed plumbing for a new dishwasher and faucet. HTO did an excellent job and were very prompt in providing a quote and scheduling the work.
Thank you for your review, Bonnie. HTO makes all jobs a priority at all times. We make sure our clients' needs are met and deliver the best service at the earliest time.
At the age of 19 Kerem started plumbing in the city of Toronto. Kerem had a passion for the craft and later turned that passion into a team of like-minded and passionate plumbers. For over a decade, HTO Plumbers has been servicing the GTA and Southern Ontario by working on various residential, commercial and high rise projects.
Professional licensed plumbing company offering highest quality of service at an affordable price
We have over a decade of servicing residential, commercial and high rise plumbing services