Just Call Us To Clean Inc.

House & Apartment Cleaning
Richmond Hill ON L4E 0V8
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HomeStars
House & Apartment Cleaning
Just Call Us To Clean Inc.
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51%

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Reviews by rating (past 12 months)

Reviews for Just Call Us To Clean Inc.

Average customer rating:
6.4 10 (5 reviews)

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Amita
Amita
8 reviews Toronto, ON
0/10

Waste of money

I was looking for a move in cleaning service. Other quotes were very high (in the 600-700 range), and being short on cash, I went with the company who are offered the cheapest rate. Mistake.

Sherry and her team were very pleasant and polite, and the cleaners arrived on time. It was downhill from there.

The products they used left a cloudy film over everything. The house smelled of bleach, but nothing was really clean. Our bathtub still had stains, the toilet looked like they bypassed it completely, there were cobwebs on our ceilings, the fridge was still dirty... the list goes on.

We had to clean the house ourselves after paying this company to do the work.

The worst part was when Sherry called to follow up, I told her I was disappointed and instead of asking how she could remedy the situation or offering to come back, an apathetic excuse was made and left at that.

I will not be recommending this company to anyone else, nor using their services again.

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Private User
Private User
Private User reviews Toronto, ON
2/10

Apartment cleaning

I was actually quoted a ridiculous 650 dollars to clean my one bedroom apartment including the refrigerator for 4 hours work. We renegotiated for 450 because the cleaners were waiting in my apartment. I did not find this operation trustworthy and will not use them again. The cleaners were pleasant but did not have time to clean the bedroom nor, it appears, under the couch or the microwave. Also, after I presented them with a substantial tip, they proceeded to leave two big bags of garbage in the hallway for the superintendent to find, not where they were instructed...in the bin. They were thorough where they did clean I will add.

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Company Response

Thanks for leaving us your review. It is priceless to all of us. We are here to do more and better for our clients. What I like about Homestars is allows everybody a chance to tell their story , and this is ours. We apologize if there was a misunderstanding with our booking procedure. We don't show for a work project unless these is implicit consent. The staff tried to be very understanding of the needs of the tenant and respected their request to clean everything but the bedroom. We were very through and thoughtful in our cleaning and collected 10 bags for disposal from the kitchen and living rooms. The staff did dispose of all bags and junk even though junk specifically is not normally within scope of work. Once again we sincerely appreciate the feedback and apologize for any misunderstanding. We wish you the best, The Management and crew of Just Call us to Clean.

maryam.fatehi110
maryam.fatehi110
1 review Vancouver, BC
10/10

Condo

To all homestars family
I live in Vancouver and my mother lives in Toronto. Recently, she wasn't well, so her condo was a mess. When I came to visit,I decided to hire a cleaning company and change all appliances ,which were in bad situation. This people came to my mother place and cleaned and organized every thing. I am happy I didn't have to buy new appliances and mostly for my mom,living in a clean house. Thanks to my boyfriend who interduce me to this
nice people.
So when they asked for a review ,I did it .

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Company Response

Thanks to your kind review Maryam . We are very lucky to have your mother as our client. We appreciate your business.

paiamomidvar110
paiamomidvar110
1 review Richmond Hill, ON
10/10

Cleaning after renovation

I am contractor and working with this company for more than six month. They are on time and trustworthy. Last job was 3500 sqft house, we finished last week. The house is ready to move in now. I will continue using this company for all finished projects.

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Company Response

Thanks mr.Paiam for great review. It's great working with you . I hope this experience will last long. Again I thank you for recommending us to other companies.

shooshooyazdi
shooshooyazdi
1 review Richmond Hill, ON

First Review

10/10

After party

I got the phone number from a friend, who is using this company every other week and is very happy with them. I had a messy party and need good cleaning after. Thanks to sherry and her team. I cameback home and my place was spotless. I definatly suggest them to all my friends.

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Company Response

We're glad you had a great experience using our after party cleaning service and were happy with the results! Thank you for taking the time to write us a review, hope you'll consider us for any future cleaning needs.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Just Call Us To Clean Inc.

We have been providing residential and commercial cleaning services of the highest quality for more than 2 decades. We can proudly say that the quality of our services is second to none. We offer unmatched cleaning packages and solutions to our clients through our country wide network. With our reputation ...
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