I first used Appliance Surgeons when my 18-month old KitchenAid microwave had a broken door switch that prevented the oven from starting. The administrator, Lisa, confirmed that a repair was possible and sourced the right parts. The technician, Tony, arrived on time and had the oven fixed in about 30 minutes. He took care to ensure that my kitchen surfaces were protected, and cleaned up well afterwards. The work is covered by a 2-year warranty, which is longer than the original manufacturer's.
I called Appliance Surgeons again when the icemaker in my KitchenAid fridge broke down. Lisa booked an appointment for the following day, and Tony had the problem taken care of in less than 45 minutes. Once again, he was super careful not to damage any kitchen surfaces, and even vacuumed and wiped the floor while the fridge was pulled out of its bay. Now that I've had two flawless experiences with Appliance Surgeons, they'll be my first call from now on.