We have used Appliance Surgeons several times, and highly recommend this company. Both Lisa (administrator) and Tony (technician) are always polite and professional, and are very quick to respond when service is required. Tony really knows his appliances, and is always honest and straight-forward in his diagnosis of the problem. From our perspective as landlords, Tony has been great in his dealings with our tenants, while still always having our best interests as landlords in mind. We also very much appreciate that he does not go ahead and install any parts or do any work that might not be required in the end (for example, in the case of an appliance being past its prime and requiring too expensive a repair to justify keeping it), again a testament to his honesty and professionalism. Just recently, Tony gave us very helpful advice on the purchase of a new washing machine for a rental property. We would definitely have been purchasing the wrong machine if not for his very helpful information! We will continue to call on Appliance Surgeons when the need arises in the future, knowing that we’ll be receiving the best service possible!