Appliance Surgeons Ottawa

Appliance Repair
Ottawa ON K1W
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Appliance Repair
Appliance Surgeons Ottawa
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87%

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How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Appliance Surgeons Ottawa

Average customer rating:
9.7 10 (7 reviews)

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Peter from Ottawa
Peter from Ottawa
3 reviews Ottawa, ON
10/10

Microwave Repair

My 18-month old KitchenAid microwave had a broken door switch that prevented the oven from starting. The administrator, Lisa, confirmed that a repair was possible and sourced the right parts. The technician, Tony, arrived on time and had the oven fixed in about 30 minutes. He took care to ensure that my kitchen surfaces were protected, and cleaned up well afterwards. The work is covered by a 2-year warranty, which is longer than the original manufacturer's. They fixed an oven I thought I might have to replace, so I'm happy.

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Rebecca in Gloucester
Rebecca in Gloucester
1 review Ottawa, ON
10/10

Expert appliance repair

This marks the second time that Tony at Appliance Surgeons has saved us from having to replace a major appliance by expertly diagnosing the problem and fixing it on the spot. He is pleasant, professional and tidy, and we were very pleased with the quality of the services that we received. We would not hesitate to recommend him.

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Private User
Private User
Private User reviews Ottawa, ON
10/10

Repair to Kenmore Range

Contacted Appliance Surgeon via email and phone regarding a faulty cool down fan in the range. Lisa was super helpful and friendly and any follow up questions/concerns were answered promptly. The part was ordered and ready to be installed within two days. Tony called prior to agreed time as he was available earlier than the scheduled time slot.
All round great service and would not hesitate to recommend or use their service again.

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MandJDeWit in Gloucester
MandJDeWit in Gloucester
1 review Ottawa, ON
10/10

Service

Appliance surgeons are fast friendly, knowledgeable and most importantly honest! We have used this company multiple times for various appliance repairs as they are honest, and provide a quality service at a fair price. We would highly recommend this company to anyone who is in need of appliance repairs.

Jamie and Michelle

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Jennifer from Ottawa
Jennifer from Ottawa
4 reviews Ottawa, ON

First Review

10/10

Excellent Company!

We have used Appliance Surgeons several times, and highly recommend this company. Both Lisa (administrator) and Tony (technician) are always polite and professional, and are very quick to respond when service is required. Tony really knows his appliances, and is always honest and straight-forward in his diagnosis of the problem. From our perspective as landlords, Tony has been great in his dealings with our tenants, while still always having our best interests as landlords in mind. We also very much appreciate that he does not go ahead and install any parts or do any work that might not be required in the end (for example, in the case of an appliance being past its prime and requiring too expensive a repair to justify keeping it), again a testament to his honesty and professionalism. Just recently, Tony gave us very helpful advice on the purchase of a new washing machine for a rental property. We would definitely have been purchasing the wrong machine if not for his very helpful information! We will continue to call on Appliance Surgeons when the need arises in the future, knowing that we’ll be receiving the best service possible!


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arthur.berger in Ottawa
arthur.berger in Ottawa
4 reviews Ottawa, ON
8/10

Dishwasher repair - replace waste water pump

The service from Appliance Surgeons was friendly and the waste water pump in my dishwasher was replaced with minimal disruption to my routine. The dishwasher is working fine now.

My only complaint is I had to wait about a week to get the repair done.

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Bruce and Judy Hygh from Ottawa
Bruce and Judy Hygh from Ottawa
11 reviews Ottawa, ON

First Review

10/10

Dishwasher repairs and checkup

GE Whirlpool dishwasher was leaking around front door and making loud noises during its cycles. Technician came when they said they would and diagnosed the problems right away and ordered replacement parts that day. Came back and installed parts needed and now we have a perfectly functioning dishwasher once again. Provided invaluable advice on how to maintain the dishwasher and offered guidance in any new purchases we might want to make. Would highly recommend this company and its services to others.

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