Terrible service and worst customer service
Please be careful with home water they install the water purifier on our basment and after 5 years was up they were still taking payment of of our account and not only that after we sold the house and been advise that new owner is taking over and everything we did everything on our end home Water still had our bank account attached to the new owner name! So please look in to it they are very misleading and like I said very poor customer service!
- Approximate cost of services:
- $40.00
- Company Response
Our goal is to provide the best possible customer service and we are very disappointed to hear that you feel we did not do so. We would like the opportunity to speak with you and review your concerns. Please email us at purewater@homewater.com and provide us with the best contact telephone number along with your address so that we can locate your account. If you prefer to have us call during a certain time frame, please let us know and we will do our best to accommodate you. Once we receive your email, one of our Managers will contact you as soon as possible.