Rr Garage Doors

Garage Doors & Hardware
Brampton ON L6V 3P5
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

90%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Rr Garage Doors

Average customer rating:
9.5 10 (39 reviews)

Sort by

Veni in Brampton
Veni in Brampton
1 review Brampton, ON
0/10

Disappointed

I was very disappointed by this company’s arrogance, and misleading behaviour. I had to replace my garage door torsion springs. I called and told them the size of the springs, and they said they had them in stock. I asked Richard in advance if he could provide a warranty, and he agreed. When they came, the springs were not the same that they told me they would bring. Without telling me beforehand, he now said that factory does not produce those springs anymore. I checked. This was not true .
Under pressure, I had to decide what to do then and there. Expecting the full warranty he promised me, I decided to let them work. They rushed through the job and they were not careful. When they finished, I asked them to provide the paperwork, so that I could have the warranty and proof of payment. Richard told me that he doesn’t work with papers. He told me he only works with cash and does not keep anything in writing. I told him that he must keep records to be a legitimate company, and I insisted that he provide me with papers. Hesitantly, he agreed to provide an invoice, but only if I paid more than the “all-in” price he promised me, since now GST would apply. Then, I asked him for the warranty and he told me not to worry, and that I had full warranty for the door. I had to ask for written confirmation again, and it turned out that the warranty was not as full as he had promised.
They did not apologize for misleading me either. Instead, they were very arrogant and showed that they don’t care whether their customers are satisfied or not. I do not trust this company anymore and I would not recommend them to anybody. Please stay away from them.

Was this review helpful?
10/10

Great Doors. Great service.

Needed 2 doors, replacing original builder. Free estimate. Quick turn around. Exactly what we asked for. Good price. Installation was meticulous and professional. All around pleased with the results and would recommend.

Was this review helpful?
Company Response

Thank you Jen for reviewing us here as well. We are happy you liked your doors and the chosen colour that actually went super well with your front door.

Private User
Private User
Private User reviews Calgary, AB
10/10

Garage Door Opener Installation

He is expert and disciplined at his work. I like the way he has completed my task. He answered all my queries in detail. Definitely I would recommend for any garage door related issues.

Was this review helpful?
Company Response

hi S. thank you very much for your review. it was so nice meeting you and your wife. as always, let us know if we can be of assistance in the future for any of your garage door needs.

JcG in Brampton
JcG in Brampton
2 reviews Brampton, ON
10/10

Garage Door & Opener

Great service & great prices. Maria stopped by on a Sunday to help me with the colour since I needed a specific one(Condo complex). Installation by Richard was a breeze-fast, efficient & professional.
Highly recommended.

Was this review helpful?
Company Response

Thank you for your time to rate and review our business page here as well. We greatly appreciate it!!!!!
RR garage Doors Team

Fernandes in Woodbridge
Fernandes in Woodbridge
3 reviews Brampton, ON
10/10

garage opener

Richard was not only professional but tended to all of our needs and answered all questions. He is an expert in this field I would recommend him in issues with your garage door needs

Was this review helpful?
Company Response

Hi Mrs. Fernandes. Thank you for taking the time to review our business page. We greatly appreciate it. Do not hesitate to contact us any time if you need further assistance

Paul
Paul
3 reviews , ON
10/10

Garage door opener bought and installed

In and out in no time at all. Has worked perfectly ever since! Very friendly and accommodating.

Was this review helpful?
Company Response

Hi Paul,
Thank you for taking the time to review our business. Much appreciated.

Sandy  from Toronto
Sandy from Toronto
2 reviews Toronto, ON
10/10

Perfect ... the way it should be!

A quick chat to arrange a time, Richard showed up (on time) and installed our new garage opener quickly and efficiently. Quick & seamless. We'll have him install our second opener in the spring. Highly recommended!

Was this review helpful?
Company Response

thank you for your review Sandy. happy to hear you are satisfied with the services provided and looking forward to serving you again in the spring.

Karl
Karl
1 review Barrie, ON
10/10

Garage Door purchase and installation

It was a pleasure dealing with Richard from start to finish. Richard was extremely responsive to all of my questions and provided options for new garage doors for my investment property. Richard's services were priced competitively and he was able to obtain the doors within one week's notice.

Well Done!!!
Karl

Was this review helpful?
Company Response

hi Karl,
thank you for taking the time to review our services. Happy to hear you had a great experience with us.

Marko in Grimsby
Marko in Grimsby
2 reviews Brampton, ON
10/10

New Insulated Garage Door & Jack Drive

Completing a Garage extension and hence needed a new Complete Garage door & opener (12 x7) in size. I looked around and further more obtained a number of quotes from other companies that were recommended by friends etc. I didn't know R & R garage doors prior to this purchase and like our California blinds we purchased, I selected this company based on reviews but further more encouraged by my interaction with them prior to the actual order, Richard and Maria are wonderful and believe me after the number of calls I made back and forth , Maria is very understanding and very patient and professional. Richard installed our door last Friday 14th December. He's was great, again, very approachable and very willing to answer questions etc....and I'm sure he hears them 50 times a week but very happy to take his time and talk you through whatever concerns you may have.
Great service, great people and great price. Thanks for our lovely insulated Door. It looks fantastic.

Was this review helpful?
Company Response

Hi Marko, thank you for your review on our page here. Glad to hear you are yet another costumer satisfied with our services. It was a pleasure working with you and we are always here to answer any questions you may have, any time.

Alexander in Toronto
Alexander in Toronto
1 review Oakville, ON
10/10

Garage Door Opener Installation

I purchased a new Chamberlain garage door opener for my new build townhome and needed an install. Richard was knowledgeable, friendly, very easy to talk to, and responsive at all hours. The price was very competitive, and service turnaround was quite prompt. I was very impressed with the excellent quality of work - wiring was done very neatly and tidy, and the garage door opener was mounted professionally. Highly recommended! Keep up the great work!

Was this review helpful?
Company Response

Hi Alexander,
Thank you so much for your review. We are so happy to hear you are satisfied with the services provided.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rr Garage Doors

At RR Garage Doors, we want to ensure you make the most of your investment by offering a garage door that will fit all of your requirements without compromise. We use all the main manufacturers to provide a good choice of top quality products and expert installations at very favorable ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Garage Doors & Hardware pros in Oshawa?