LT Integrity Improvements

Interlocking Stone
K2S 1G2
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93%

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Reviews for LT Integrity Improvements

Average customer rating:
9.5 10 (19 reviews)

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Julie in Kanata in Nepean
Julie in Kanata in Nepean
1 review Ottawa, ON
10/10

Interlock walkway and river rock

Leng, Matt and their team did a good job with our interlock. Great customer service and very honest people. Had no issues contacting Leng, he would pick up our phone calls all the time and any problems we had were dealt with promptly. Would recommend this company to anyone.

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Company Response

Thank you so much for the great review and really appreciate you taking the time to share your experiences with us. Hope to do more work for you in the future.

Thank you.

Josee's Hair Studio in Scarborough
Josee's Hair Studio in Scarborough
6 reviews Toronto, ON
10/10

Parging and interlock repairs

I am so pleased with the job that was done by LT Integrity Improbements
Leng inpectected the stone work which was in need of repair.
I am so pleased that he brought to my attention that the existing condition was a liability.
He assessed the situation , made sound recommendations, provided me with a timeline for the work and quoted me a very reasonable price.
The job was completed beyond my expectations!!!
I highly recommend them !!
Josee

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Company Response

Thank you Josee for giving us the opportunity to prove ourselves and with such great review.
I'm glad we were able to take care of everything for you.

AC in Dundalk
AC in Dundalk
2 reviews Toronto, ON
10/10

Interlocking Work

Leng stopped by our house to offer a quote on relaying the bricks on our front steps. The steps had settled after many years and despite efforts on our part to re-lay the steps...they were still uneven.

Leng outlined the steps he would take and provided a very competitive quote relative to quotes we had received in prior years. We agreed to move forward with the work and three days later, Leng and his team arrived and completed the work. Towards the end of the agreed to work, we collectively realized that some further work was required. Leng provided further advice and we proceeded with that work.

Leng and his team were extremely polite, diligent, and true to their word.

Thanks Leng.

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Company Response

Thank you for the trust you have in us. We are delighted to have the opportunity to prove ourself and the integrity of the company.

Private User
Private User
Private User reviews Toronto, ON
10/10

Stone retaining wall

This fall my husband and I, both in our 70s, decided to demolish and rebuild a large limestone retaining wall beside our driveway. The amount of concrete debris and unusable rock (tons and tons of it) became a huge problem. We had no reasonable way to remove it from our property. LG Improvements came to our rescue. While driving by on their way to another job near our home, they stopped while we were
working and offered to assist in any way. They took pity on two hardworking seniors and offered to remove the debris and unused stone for us at a very low price. Their service was prompt and professional and exceeded our expectations. In no time our work site was clear and thanks to their help our wall and driveway was clear and ready for winter. I would certainly recommend their services without hesitation.

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Company Response

Thank you very much!

Daniel in Edison
Daniel in Edison
1 review Ottawa, ON
10/10

Redoing Interlock entrance, sidewalk and in front of Garages

His crew and him did a really superb job of resetting all the interlock. They were very quick and efficient. This work included raising one end of the entrance by 5 inches to remove the temporary step I had installed after the original work had settled (done 27 years before). He also re-parched the columns between the three garage bays and the first 10 feet of the concrete wall on the inside of the garage. In addition, he redid the first 30 inches of the surface concrete at the exit of the three garage bays that had been damaged since the home was built.

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Company Response

We at LT derive great joy from your satisfaction and have the utmost respect for the trust you place in us to provide you with quality work delivered in a timely and professional manner. We consider ourselves fortunate to have such wonderful clients and we thank you for the opportunity.

Gladys B.
Gladys B.
1 review Mississippi Mills, ON
10/10

Repair of concrete garage floor and replacing spalling bricks

The men did the work promptly and were easy to talk to. They did a very good job and I would highly recommend them. Gladys Baart

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Company Response

Thank you Gladys for giving us the opportunity. Please contact us should you need anything else done.

Thank you.

stome in Pickering
stome in Pickering
1 review Pickering, ON
2/10

Repair of front interlocking steps

We chose Integrity because they were doing other work in the area we were promised satisfaction guaranteed. Our front interlocking stairs were cemented to prevent the interlock from sinking. The work was done quickly, but the cement job was very messy and quickly started to fall apart after the rains this summer. In addition, they left stones on our driveway for over two weeks after the job was done, promising to clear it up sooner. We called 4 times to request follow up on the stairs and were told each time that the workers would come by in a few days as they were busy doing other jobs. That was in June, we are still waiting! We have continuously called the cell number but there is no voicemail and no one answers. We are very unhappy with the service and the lack of response. We would like this issue to be dealt with. We paid and now we will probably never hear from them again. We don't recommend using them.

1 of 1 people found this review helpful.
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Company Response

Hello,

I would be upset too if someone were to have conducted business with me as you have alleged that I have with you. That being said, any prospective clients, or anyone for whom I have done work, can all attest to the facts that I am prompt to return calls should I miss them, and that I have voicemail set up should I be unable to answer my phone. I worry that if it is true that I have done work for you, that for some reason you have the wrong number and this is why you were unable to get a hold of me. If you would be so kind as to contact me at 6139813653, I would appreciate the opportunity to speak to you about your dissatisfaction with the job that you allege I have done for you. If it proves that I have done work for you, and you are amenable to it, I would love to have the opportunity to make things right.

Thank you.

Alison.surette
Alison.surette
1 review Ottawa, ON
10/10

Exterior parging

Work was completed within a week of quote, and they did a good job - left work site clean.

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Company Response

Thank you Alison :)

Martin
Martin
1 review Ottawa, ON
10/10

Parging and backyard reno

Fixed parging around the house, replaced polymeric sand on backyard patio interlock and replaced damaged lawn. Very professionally and timely done.

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Company Response

Thank you Martin for taking the time to write this review. We greatly appreciate your business.

Thank you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

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