BAD BUSINESS PRACTICES
I hired this company to refinish my deck. I was asked to pay a 50% deposit just to secure the job although there were no materials needed for the job. They showed up three weeks late to do the work, completely changed everything he and I had agreed on to refinish my deck without consulting me. Instead of showing with the two man crew I was promised (and I had paid for) he arrived with one guy that he had hired off the street a few days prior, a person with absolutely no experience. Kelli gave him a brief verbal tutorial then left, leaving the inexperienced one to do the job. The hired help only lasted an hour and a half, then he too left as he (quote) "had a headache". The work did not get done, and it went from there to be another 5 weeks of no communications, ignored messages, repeatedly being stood up for arranged meetings, and repeated requests from me to have my deposit returned, which were also equally ignored. Two months after hiring this company, the project looked exactly as the day I called them, yet I was out the money given.
The picture submitted depicts both before and after using this company.
- Approximate cost of services:
- $2,000.00