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Alpha Omega Creations

Bathroom Renovation
Toronto ON M4J 4T3
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HomeStars  >  Bathroom Renovation in Toronto  >  Alpha Omega Creations  >  Bathroom Tile Renovation
Private User
Private User
Private User reviews Toronto, ON

First Review

1/10

Bathroom Tile Renovation

DO NOT waste your time and money with this "contractor". In summary, John, the "contractor" is unreliable, does not respect your time, does not respect your property and does not complete the job as agreed to.

Story
- Found this "contractor" on Kijiji and scheduled a free quote in a couple days for 1) Bathroom Retiling and 2) Porch Sanding/Staining, no issues. Rates were good, for the quick job I was trying to have done, was willing to give it a shot, regrettably.
- No contract was drawn up, no insurance/license documents were presented at all. Work was promised to be completed within one week. (It has now been three weeks, and not completed, nor will he return to complete).
- Porch sanding/staining was done in one day as agreed, however, there were various missed spots where no stain was applied and inconsistent application of staining, but nothing I can complain about too much. Satisfactory.
- Bathroom retiling was and still is an absolute failure. It is clear from the workmanship that John has never done this before. The walls/tiles are not level, there are massive gaps where grout/silicon was not applied properly which will lead to water damage, there is a one inch gap between some tiles which was filled in with copious amounts of silicon - maybe another tile would have been a good idea John?, faucets/levers were not properly reinstalled with screws - they were instead GLUED on. In fact, I had to specifically request he reinstall these back to their proper position after the tiling was done. When I asked why they weren't reinstalled - I was responded with "that is easy to put back on, you can do it yourself easily". If I known he would glue it back on, I would have "easily" done it myself.
- Garbage and cigarette butts were left everywhere upon job "completion". John texted me to let me know that the job was done and that payment was due. When I arrived on site, there was garbage (coffee, leftover grout, dust, cigarette butts) everywhere. I specifically had to ask him to come clean up his own mess - which he did, thankfully.
- The worst part of this experience was not the poor workmanship, nor general mess and utter disrespect for my property, but the extreme disrespect for me and my time. On 3 separate occasions I asked John to complete his job by ungluing the faucet and properly installing it. On 3 separate occasions I was told a general time he would arrive to do the work and I would wait for his arrival. On all 3 occasions, John did not show up to complete the work and he did not respond to my messages asking if he was coming. I was provided that he had caught pneumonia and was in the hospital and could not do the work. In his defense, he has offered to come by and fix this now that I have complained to him and let him know that he has wasted my time on 3 separate occasions - I have declined and cannot waste my time any longer. I have unfortunately paid him the full agreed upon amount for the job, hoping that there are decent human beings in this world, but clearly John is not one of them.
- Aside from this nightmare experience, I asked John to take out some extra garbage for me along with the construction garbage. He did this, but I had to ask him multiple times to this as he had agreed to as a favour to me. This favour, was returned by promising him $50 if he actually did what he said for once. Which he promptly did knowing that money was now on the line.

This is merely my experience, but doesn't have to be yours. Maybe he has changed his ways and maybe he no longer has pneumonia. But what won't change is this horrible bathroom tiling job that I will have to fix myself because of incompetent and disrespectful work done by John of Alpha Omega Creations.

Approximate cost of services:
$1,000.00
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