Capital Appliance Repair

Appliance Repair
Ottawa ON K2P 2N2
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Capital Appliance Repair
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92%

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Reviews for Capital Appliance Repair

Average customer rating:
9.3 10 (88 reviews)

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none in Ottawa
none in Ottawa
0 reviews Ottawa, ON
10/10

In home repair

I made an appointment for later in the evening and got a call that they were in the neighborhood and they came by within minutes. The technician checked out my fridge and gave me many options with in-depth explanations of each. In the end, it was decided that we would be better off getting a new one. They were very honest in their explanations and review of the appliance. If I needed work done I would call no-one else. Thank you.

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10/10

service with Pavlo... great technician..totally service oriented

Customer service extraordinaire is rare to find , but Pavlo has this down pat, even a quick view to see why the fridge is freezing up simple fix, turn down the temperature! My dryer kaput! time to replace it with a new one.
Honesty goes with integrity. A high five to Pavlo.
Thank you.
Jackie Laurin

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JZR in Ottawa
JZR in Ottawa
2 reviews Ottawa, ON
10/10

Repair of noisy dryer

Booking was simple, and repairman showed up right on time. Very professional, quickly diagnosed the issue and scheduled the follow-up to complete the repair once parts arrived (less than a week). Very glad I didn't try to a do-it-yourself Youtube approach :)

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Company Response

Hi JZR, thank you so much for your kind and thoughtful words. Here at Capital Appliance Repair, we pride ourselves on our professional dryer repair services, and we always strive to give our customers the service they deserve. When it comes to your appliances, it is always best to leave them to the pros. Thanks again for taking the time to leave us an amazing review, and if ever an appliance gives you headaches, you know who to call.

Private User
Private User
Private User reviews Ottawa, ON
0/10

Samsung Dishwasher Repair

Late January I had several service people some from this company and tried several things to fix my Samsung dishwasher with an Error code 1e.
Finally after the 3rd visit they said it would cost me over 400 dollars to fix it. After all the visits I did not have any faith in them that this would fix my problem so I advised them I would not have them repair the dishwasher. This is what I did.
I purchased a 60 dollar part for my Samsung Dishwasher and my son of 25 installed it without to much trouble and the dishwasher is now working.
All he did was check the manual online for Samsung Dishwashers and my model and I ordered the part on Amazon, had it in two days, free shipping as well.
Due to his little experience had installed it within an hour.
The service people you have working for you are not very well trained in determining the cause of an Error Code 1e which according to the manual was an easy fix. Not anything that your service people thought it might be.

I know these service people first language is not English, however they do work for you and should have fixed this
Problem with a little reading of the service manual.

I would like to have put a review of poor service on your website, however was unable to have it entered.
George McLean

1 of 1 people found this review helpful.
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Albert Jeror Ottawa, Ontario in Nepean
Albert Jeror Ottawa, Ontario in Nepean
1 review Ottawa, ON
10/10

Samsung Dryer

We had used your Company a few years ago for our Washer and this time our Dryer was not working.
We called yesterday April 24th and had an appointment for between 3 and 5 today April 25th.The Technician called and was here early (around 2:15) and diagnosed the problem as a broken belt and had one in his truck and replaced it and tested it and all was good.
He was very polite, smart and helpful and we were very happy.
We certainly would use your Company again.
Thank You.

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Company Response

Hi there Albert. We're glad to hear your Samsung dryer is working properly again. Thank you for taking the time to leave us such a great review.

Cathy in Toronto
Cathy in Toronto
3 reviews Ottawa, ON
10/10

Dishwasher Repair

Rodent damage to the wire harness threatened to be a very expensive repair. However, Yuri was able to quickly locate the damaged wires and repair them in a 24 hour turnaround, so we had our dishwasher fixed for Easter weekend.

Thanks again!!!

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Company Response

Hi there Cathy. Thanks for leaving us a positive review here on HomeStars.

Chris in Ottawa
Chris in Ottawa
1 review Ottawa, ON
10/10

Fridge Ice Maker and Washer pump (not draining)

Arthur came and did our diagnosis and our repair. He was amazing! Very knowledgeable and very professional. Any repairs in the future we will definitely be contacted your company and Arthur for sure. Arthur replaced our ice maker for our fridge, and replaced our pump in washer. The amount noted is for everything, diagnosis, replacements, labour. Best quote from any company. Another company told me not to bother with my ice maker would cost me alone of $500+ and its very nice to see that it did not. Thanks for the great service!

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Company Response

Hi there Chris. Thank you so much for taking the time to leave us such a great review.

Private User
Private User
Private User reviews Ottawa, ON
10/10

Fast, Efficient and no nonsense

Repaired our stove with no problems except the short wait on a part for an old appliance.
Our Technician was obviously an expert. Fast, efficient and no nonsense.
He was friendly and offered helpful advice on caring for our appliance.

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Company Response

Hi there! Thank you for taking the time to leave us this great review. We take pride in our straightforward services and we always maintain full transparency with all of our clients. You can count on us whenever you need fast and efficient appliance repairs!

Sincerely,
Capital Appliance Repair

Sharri  in Ottawa
Sharri in Ottawa
1 review Ottawa, ON
10/10

Washing machine repair

We received rapid, same day service on our washing machine. The technician was polite, efficient and thorough in detecting and repairing our problem. He explained what had happened and why. He cleaned up any mess that was made and had no problems answering all our questions.

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Company Response

Hi Sharri. Thank you for your kind words. Our technicians are known for their excellent customer service and their unparalleled expertise. You can count on us whenever you need reliable and fast appliance repairs.

Sincerely,
Capital Appliance Repair

Private User
Private User
Private User reviews Schomberg, ON
10/10

Efficient and competent

The dishwasher was not working so I called Appliance Repair. They sent someone to figure out the problem the same day. He quickly identified the problem and ordered the new part. The part was quickly installed the next day . The kitchen was left in spotless condition..all broken parts and wrapping were removed.

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Company Response

Hi there. Thank you so much for your kind words. Our technicians are known for their meticulous work and excellent customer service. Whenever you have a broken appliance, you can count on our experienced technicians to fix the issue asap.

Sincerely,
Capital Appliance Repair

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Capital Appliance Repair

Capital Appliance Repair offers same-day appliance repairs for major household appliances in Ottawa, Nepean, Kanata. Stittsville, Gloucester and the surrounding area.
We fix all makes and models of fridges, freezers, stoves, ovens, dishwashers, dryers, and washing machines (including Condo Appliances).
Call (613) 454-1577 to speak with an expert!

CATEGORIES
Appliance Repair
SERVICES
Fridge repair, stove repair, dishwasher repair, dishwasher installation, washer repair, dryer repair, oven repair
WEBSITE
https://www.capitalappliancerepair.ca/appliance-repair-ottawa/
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.