I'm really glad I called Gotcha Covered Barrie. I ordered vertical blinds and blackout blinds for my condo. Clair and her brother Neil took care and made sure that my blinds were installed and functioning properly. When my blackout blinds had to go back to the manufacturer for the second time for a minor resizing, Clair even went in person to make sure that the blinds were measured correctly. I am really happy now with my blinds and have no hesitation in referring Gotcha Covered Barrie. Big thanks to Clair and Neil.