Millennium Van Lines

Moving & Storage
Toronto ON M5V
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HomeStars
Moving & Storage
Millennium Van Lines
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72%

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Reviews by rating (past 12 months)

Reviews for Millennium Van Lines

Average customer rating:
7.5 10 (11 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Long Distance move

Cancelled my long distance move within 36 hours from pick up, phone numbers don’t work, notified by email only, no personal touch and their reason was (in my opinion) a load of bunk. They said said their truck was pulled off the road because of a small crack in the windshield and they had to have it towed back to Toronto to be replaced. Didn’t know they only replaced windshields in Toronto, my replacement mover rented a truck to accommodate me, why didn’t Millenium do the same?? Because that’s what reputable companies do...we were moving over 600 kilometres, try and find a replacement company in short notice that doesn’t want you to put a second mortgage on your house to help you out.. fortunately we found a very good company and all worked out, stress we didn’t want or need. don’t be fooled by their low price,, if you want a stress free move, stay away from this company

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Akif in Toronto
Akif in Toronto
1 review Toronto, ON
10/10

Thank you

I moved my 2 roon from montreal to toronto.The company's employees were very respectful and very friendly.also the movers have arrived to my adress at the right time .they very well worked organized and disciplined.my all stafs were complete and undamaged.thank you very much...

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Company Response

Hello Akif! Thank you so much for taking the time to share your experience with us! It was a pleasure working with you. Please do refer us to your friends and family if they require moving services! We would be more than happy to help!

HomeStars in Toronto
HomeStars in Toronto
1 review Toronto, ON
10/10

Move from Hemmingford to Saint Remi

Excellent service from quote to move. Everyone was courteous and patient. I would recommend anyone to use Millennium. I am very satisfied with the service that I received. Thanks Millenium.

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Company Response

Good afternoon Dorothy! We're very happy to see that you had an excellent experience with Millennium Van Lines - we really enjoyed working with you! We look forward to hearing from you in the future if you need to relocate, or if any of your friends and family would need relocations services. We're always here to help!!

RadlerB in Scarborough
RadlerB in Scarborough
1 review Toronto, ON
10/10

move from gatineau to toronto

millennium van lines moved my 1 bedroom from gatineau to toronto. by far the best moving experience i have ever had. i received quotes from many companies but elly was very helpful so i chose to go with millennium van lines. she was there to assist me through every step of the way and the movers were extremely friendly, fast and efficient. definitely recommend millennium for a smooth move! keep up the great work guys and looking forward to work with you again!

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Company Response

Good afternoon Bud!! I am so glad to see that you had a great experience with Millennium Van Lines, that means we are doing our job right!! We look forward to hearing from you are in the future when you need to relocate at a later date!!

Teresa in Scarsdale
Teresa in Scarsdale
1 review Burlington, ON
10/10

Really cheap and affordable(recommended!!)

Happy to say had the first smooth move ever using the team at Millennium vanlines! Having used many moving companies in the past, it has always been a stressful experience but this time around it was quite the opposite. they have treated my stuff with care and packing was quickly done, prices were affordable, and movers were professional and polite showing excellent service
I look forward to working with them in the future.

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Company Response

Good afternoon Teresa!! I am happy that we were able to help make an already stressful time less so for you, and your family,this is what we at Millennium Van Lines strive for with each and every move. When the time comes, please, remember to call us, and refer us to anyone else that is in need of a moving service, we are always happy to help!!

BuSe1994 in Scarborough
BuSe1994 in Scarborough
1 review Toronto, ON
10/10

Amazing Moving Experience

It was my first move ever so I was a little nervous with the whole process but these guys made it so easy for me, I just sat back and watched them work their magic. They came to my house at around 11:45 AM (15 mins before my scheduled time as the sales representative had already informed me), loaded the items in about 2 hours (it was a 2 bedroom home), and moved me to my new home. The movers were very kind and hardworking! By 4 PM all my furniture was in the rooms they were supposed to be in, and everything was unpacked! I would highly recommend this company to anyone that wants a moving experience as stress-free as mine. Thank you Millennium Van Lines!!!

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Company Response

Good afternoon. I am so very glad that we were able to make your very first moving experience a positive one!! We appreciate the recommendation to any of your friends/family that would require a moving service, and we will make sure that their experience will be just as positive as yours!!

KAFOSTER955
KAFOSTER955
2 reviews Ravenna, ON
10/10

BEST MOVERS EVER

These people are the best. The movers made sure everything was well packaged (e.g. bubble wrapped). Took things apart and made sure everything was there to rebuild. They were courteous, happy, well mannered and did exactly what I asked. When the furniture arrived, everything was there and in perfect shape. Plus the office staff were very helpful and courteous too. And best of all, the best price for moving and storage (which I had to do for 4 months). I highly recommend.

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Company Response

Hi Karen,
Thank you for your honest feedback on your experience with Millennium Van Lines. We truly appreciate you as a customer. We want to assure you that your feedback is highly valued; we will be taking your comments back to our team so we can improve on these important points. Honesty, transparency, and efficiency are some of our greatest traits as Toronto's Best Movers. We are confident that the next time you hire MVL for your move, you will enjoy a perfect-10 moving experience. Looking forward to helping you move again in the near future! All the best from SARA and the Millennium Van Lines team!

Private User
Private User
Private User reviews Toronto, ON
0/10

Company will be nice to you from the beginning so they can get your business. Be very careful.

I will never refer this company to my family and friends. Very unprofessional, the movers get tired at the end of the move. They leave all boxes on the lower level of my house and we have to do the lifting ourselves to the right room and that's the reason why we hire them so they can do the lifting and the men are not strong, very weak.
The next day I call the company and the reciption was very nice from the beginning to get your business but if you call and complain and let her know we are going to right a review about the company she is not very nice after that. I told her the two men damage a few of my stuff and the wall of my house. She told me my insurance for my home can cover that.
The movers want for me to pay them first before they move my stuff in the house. Which is very wrong. Everything they do which I know is wrong, is a fee. Be careful of this company. First when they want to get your business the receptionest Sara is very nice. But after that you see this company bad side.
Movers swears a lot.

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Company Response

Good morning Bibi. I am sorry to hear that you weren’t happy with the move that you recently did with Millennium Van Lines. Your move was scheduled to be a pickup and delivery the same, August 26/17, with the movers arriving to your home for pickup at around the 9-10am mark. We dispatched 2 men with 1 truck for your move, which was estimated to be between 2000-4000lbs. The actual weight came to almost 7000lbs. Normally, for a move that size, we would send 3 men with the truck as that is a lot of weight to be loaded/unloaded by just 2 people.
In addition to the higher actual weight, these men also then drove for a total of over 3 hours before they could unload your goods to your new home in Guelph ON. We average, with 2 men, 1000lbs per hour for loading, and about half that time for unloading, making their total day almost 14 hours before there can entertain the idea of being able to drive back. Anyone would get tired after the loading, unloading, and driving they did before the job was completed.
The boxes are never put room to room, they are ALWAYS put in a designated area of the home for the home-owner to go through at their leisure.
I can assure you that the men that we have working for us are more than capable of making sure the job is done, to hire anyone that showed they didn’t have the capacity would just bode ill for the company, not to mention to the person that couldn’t do the job properly. We are all for making sure that our employees are safe from any harm they may encounter during the course of their day.
With regards to the alleged damage to the items you called about, and the walls of your home, you would have been advised to email whatever pictures you would have to substantiate the claim in so that our claims department would be able to deal with the issue.
I have gone over your contract, and with regards to your comment about how everything we do is a fee which is wrong, I am a little confused about the nature of that comment. There is nothing on your contract except for what would have been disclosed to you from the time the original estimate was sent to you. If you could be a little more detailed in what you mean, it would be appreciated so that it also can be addressed in the proper manner.
The men have been addressed with regards to their language, and I am again sorry if it was offensive to you, that is why we count on the reviews of our customers so that we may be able to address any issues that may arise.
I thank you for taking the time to write your review, and I hope that we can help to resolve your dis-satisfaction with your experience with us.

Raven
Raven
1 review Toronto, ON
2/10

Moving

4 hours late showing up
2 hours late for drop off

Don't ever go by quote

Movers were polite and nice

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Company Response

Good afternoon. We apologize for the delay in getting your goods picked up within the time frame given to you. While we strive to do our best at keeping to the schedules we have set forth for each customer, sometimes there are things that can be neither predicted nor prevented which can result in such delays. I understand that the move itself was to your satisfaction, and we are happy that you were happy with that. If you would like to contact the office so we can discuss your concerns regarding the time issues, we would be more than happy to speak with you. Thank you for leaving your feed-back regarding our company, it is appreciated.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Millennium Van Lines

We love what we do and we take honor and pride in what we do. We carry on with our professionally trained office staff and our movers to provide our clients with better and quality moving service at low cost. For any of your moving inquires, our office staff will ...
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