Paul is one of the most professional and personable contractors I've ever met, and his team are just like him.
Paul's estimate was simple and clear, and every estimate was accurate. When we went looking for the tile and tub ourselves, his prices were right on for what we were looking at. His price was also the most competitive, and even so, he actually finished the work for $2000 less than he quoted, which made us very happy!
We received value for every dollar. He did a brilliant job installing the tiles, and his team did a great job finishing the paint and details. Since we only have one bathroom, he kept our toilet functioning as long as possible so we only had to spend two nights at our relatives. He also took good care of our floors and kept the place clean and tidy at the end of each day.
Two issues came up: a small leak and broken drawer gliders on our vanity. Paul called me as soon as I told him we had a leak and he came by the very next day to determine the source of the problem. He was back two days later to fix the issue. Our vanity had really cheap drawer gliders which broke when they moved it out of the bathroom, but he and his team spent a lot of time locating replacements (the vanity was discontinued and American Standard was no longer supplying the gliders), and ultimately found them!
One thing that really set Paul apart was his regular and timely contact. He gave us a heads-up when they would be ready to start, he let us know when he was arriving and when he was leaving, he gave us regular updates. Better than that, he responded to questions on his day off when my husband and I went shopping and had no idea what to buy.
And in the middle of all this he had knee surgery, but he set up the project so well it continued to run smoothly. And he was back in touch with us the next day!
I highly recommend Paul and would hire him again in a heart beat.