Max Appliance Repair

Appliance Repair
Richmond Hill ON L4C 0T5
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HomeStars
Appliance Repair
Max Appliance Repair
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79%

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Reviews by rating (past 12 months)

Reviews for Max Appliance Repair

Average customer rating:
8.9 10 (352 reviews)

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scribbles_tam
scribbles_tam
0 reviews Ottawa, ON
0/10

Service guarantee isn't worth the pixels used to give it

After waiting three days for their "fast" service, they finally showed and repaired my washing machine (inlet valve and new membrane). They had to remove the door to replace the membrane and re-attach it. Now, barely six weeks later, the door latch code suddenly showed up and my machine doesn't work. So I called for a follow up. Aside from the person who answers the phone not letting me finish a sentence, I managed to understand that sure, they'll come out to look at it for a $99 service fee. I asked why I have to pay a fee if it's a result of their work? Can a technician call me to discuss first? I don't want someone coming here to say we have to pay even more to have it fixed (which you just KNOW is going to be the "recommendation" and when I say no, they say $99 plus tax please.

So bottom line - buy a new machine the first time if you plan to use this company because it will end up being cheaper in the long run.

Approximate cost of services:
$600.00
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Victor in Saint John
Victor in Saint John
1 review Toronto, ON
10/10

Dishwasher repair

Alexander came the same day, was very polite and did a due diligence check till he found the problem (malfunctioned soap dispenser).

Approximate cost of services:
$200.00
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Company Response

Hi there,

Thank you so much for taking the time to leave us your review. Thank you for trusting us to help solve your problem!

Sincerely,
Max Appliance Repair

Private User
Private User
Private User reviews Ottawa, ON
10/10

Stove repair

I was extremely impressed by the Max Appliance Repair team. Service was prompt, courteous and very professional. I am extremely pleased with the result and would not hesitate to recommend them to my friends. The cost of repairing my Bosch stove was also quite reasonable.

Approximate cost of services:
$750.00
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Company Response

Hi there,

Thank you so much for taking the time to leave us this amazing review. We really appreciate it! It was our pleasure to repair your Bosch stove.

Sincerely,
Max Appliance Repair

Private User
Private User
Private User reviews Vaughan, ON
0/10

WORST COMPANY DO NOT USE THEM

This is the absolute worst repair company I have ever dealt with. Save yourself the headache.
I had the technician at my home 3 times, he completely ruined my fridge. I had $400 worth of food that spoiled, he kept telling me I needed new parts and it cost me over $600. I had to call another company to come and actually repair the fridge.
WORST service ever.

Approximate cost of services:
$60,000.00
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Vanessa in Toronto
Vanessa in Toronto
0 reviews , ON
1/10

Good As Broken

I had an issue with the dishwasher door spring and clearly shared this along with the model number in advance. The assessment cost $100 to come to the same conclusion. They had to order in the part, when it arrived and it was installed, there was barely a difference and they claimed that was all they could do. So instead of telling me that the part wouldn't really fix the problem, I got charged another $300. It broke, whatever of it was "fixed", shortly after.

The service person was nice, but this is ridiculous.

Approximate cost of services:
$400.00
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Carl
Carl
0 reviews Richmond Hill, ON
10/10

Yaro from Max Appliance fixed my dryer perfect!

Yaro from Max Appliance fixed my dryer on Feb 16, 2023.
He did a great job! 5 stars!!

Approximate cost of services:
$400.00
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Nuno in Mississauga
Nuno in Mississauga
1 review Toronto, ON
10/10

Washing machine

Second time using Max Appliance Repairs,
Alexander the technician did an amazing job, very professional, I highly recommend Max Appliance Repairs

Approximate cost of services:
$330.00
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Company Response

Hi there,

Thank you so much for your great review and your continued support. We really appreciate it! It was our pleasure to repair your appliance.

Sincerely,
Max Appliance Repair

Private User
Private User
Private User reviews Toronto, ON
9/10

Oven Repair

Yaro came to the house on two occasions. First time, he inspected the oven and ordered the part needed (a baking element).

Second time, he came with an apprentice to remove the old baking element and replace it with a new one. The new one required some adjustment before being inserted into the oven.

The oven seems to be working fine, now.

Service was prompt and efficient.

Approximate cost of services:
$337.00
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Company Response

Hi there,

Thank you so much for your review. We really appreciate it. It was our pleasure to help repair your oven.

Sincerely,
Max Appliance Repair

Andreas
Andreas
2 reviews Burlington, ON
0/10

Huge fire hazard after attempted repair

Value
Do not use this company!!!!

They send a technician that was extremely rude and unprofessional.

He told me that he was going to fix my dryer and put new parts in, He actually didnt change any of the parts like he said he would the dryer was making excessive noise.

He scratched my wall attempting to do Repair, He also left a sheet of paper close to the heater that couldve caught on fire.

Since then I have contacted them and I have not heard back yet.

Had to hire another company to do the repair extremely disappointed.

Do yourself a favour and go with more of a reputable honest company.

Approximate cost of services:
$600.00
0 of 1 people found this review helpful.
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Nadya in Oakville
Nadya in Oakville
2 reviews Oakville, ON
10/10

Dryer with no heat

Our dryer stopped producing heat - I called Max Appliance as I usually do when our appliances break, and they sent Kirill the next day. Kirill is an amazing technician - fast and very skilled. He came back with the necessary part the same day as opposed to waiting for the following week (I am very grateful for this!). Max Appliance has always had great technicians over the years we've been using the company, and we've always had great service. A huge thank you to Kirill!

Approximate cost of services:
$300.00
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Company Response

Hi there,

Thank you so much for your great review. It was our pleasure to help repair your dryer. Thank you for your continued support of our company!

Sincerely,
Max Appliance Repair

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Max Appliance Repair

Are your appliances not working properly? Are you experiencing issues with your fridge or stove? A family-run business, quick appliance repair service is our thing. We are all about transparency. Our prices are upfront – NO HIDDEN FEES, NO SURPRISES. We keep things clear, so you know exactly what you ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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