On Star Windows & Doors

Formerly Windows Doors GTA
Windows & Doors Installation & Service
Vaughan ON L4K 4Z6
Write a Review
Write a Review
Website
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

95%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Verified by HomeStars
Best of 2021 winner 3 timesBest of 2021winner 3 times

Reviews for On Star Windows & Doors

Average customer rating:
9.8 10 (120 reviews)

Sort by

Danny in Toronto
Danny in Toronto
0 reviews Cambridge, ON
10/10

Alway quality work

This would be my 3rd time using onstar windows
Amazing quality work and very professional attitude and attention to detail . I will always use vlad and his crew . I will recommend you to anyone
Thanks again as always
Danny and Lisa

Was this review helpful?
Company Response

Thank you so much for taking the time to leave a pleasant review. We really appreciate your business. Looking forward to work with you again in the future.

Sandy D.
Sandy D.
0 reviews Vaughan, ON
10/10

Nothing short but the best! Look no further

I had 6 estimates but I went with OnStar because their price was good and they explained everything to me in way that was simple and understandable. Oleg and Alex did an amazing job for my house! Great price and quality! I have already recommended you to my friends. Thank you for making my experience simply the best.

Was this review helpful?
Company Response

Hi Sandy!
It was pleasure to work with you. Thank you for such a good review of our work. And thank you for referring us to your friends and family

Scott in Toronto
Scott in Toronto
5 reviews Toronto, ON
10/10

13 windows and 2 exterior doors

We capped off our renovation with brand new windows throughout the house. We chose On Star because of their favourable reviews and detailed website. Vlad was great to work with. He communicated well through the process and guided us step by step. He was very accommodating and understanding of our inexperience with renovations. He patiently answered all our questions. Elena visited our house and made sure our order was correct. The entire process was organized and professional. The installers were incredible — they completed the entire installation in one day (13 windows and 2 doors!). They even found time at the end of the day to paint over any silver nails that showed themselves. Very happy all around! Windows are a big investment and having pros like Vlad and Elena makes it so worthwhile. Highly recommended!

Was this review helpful?
Company Response

Thank you so much for taking the time to leave a positive review. We really appreciate your business. Looking forward to work with you in the future.

Private User
Private User
Private User reviews Toronto, ON
10/10

Front Door and Transom Window Replacement

Great customer service. Vadym was very helpful and honest and addressed all of our questions and concerns. Competitive pricing. Installers were very professional and efficient. Will definitely work with ON Star again for window/door work.

Was this review helpful?
Company Response

Thank you so much for your feedback! We are glad you enjoyed our service. Looking forward to work with you again in the future.

curt from Toronto
curt from Toronto
0 reviews Toronto, ON
10/10

Patio and front door replacement

I was refferd to Onstar windows fom a contractor friend of mine. Just want to say that I had an amazing experience with vlade . He was professional from start to end . I was promised a date for installation and although we had a week delay, Vlade was quick to reassure us . He explained that the factory did have a delay. Based on My research with other suppliers, we learned that the pandemic has really affected the supply chain ,so we were prepared to wait. Vlade always picked up and when he couldn't, I dealt with Alex. I will definitely recommend their service, both my wife and I are happy!!!

Was this review helpful?
Company Response

Thank you for the kind words Curt! We work hard to meet expectations of our clients, and we are happy to hear that you had an amazing experience with our company!

Amal in Toronto
Amal in Toronto
0 reviews Toronto, ON
10/10

Patio door

Vlad did an amazing job at my house. I contacted him in 2019 to replace my door. Vlad discussed all options and helped me choose the right door for me. Vlad is super friendly, positive and creative.
I called him back last week to replace my front door. He is very attentive.
I am a repeat customer.
Highly recommended.

Was this review helpful?
Company Response

Thank you for your review!

Chris in Newmarket
Chris in Newmarket
1 review Kitchener, ON
0/10

Paid deposit they never showed up

Had Alex from On star come out for an estimate he showed up did some measurements made some comments on not asking for the gov rebates “worst thing a homeowner could do”. He told us he’d give us a good cash deal and wrote up the quote. He asked for a 100.00 deposit which we said we’d discuss first then contact him. A few weeks later 2 guys from his shop showed up unannounced pounding on our front door quite loudly. We called the office to ask what was going on, this was apparently the final “measure” for the windows and now we had to pay the deposit of 100.00. I asked to have Alex call me back they said he would. About a week later he did call and I sent him the 100.00 in an email transfer. He stated they would be back to install at or near the end of July. July 14 I texted Alex as to when they will be coming he responded will get back to you ASAP don’t have that info yet. 2 more weeks go by and I text again about when they are coming, it’s now Aug 10 and I’ve heard nothing back. Don’t waste your time or money on this company - 100.00 lesson learned the hard way

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Chris! Rest assured that our agreement is still in force and the manufacturer has already confirmed that your windows are ready. The factory experienced a slight delay in production, so the windows were not ready by the end of July, but they are ready now and we can schedule your installation. You attempted to contact the salesman directly, but he may have been on vacation or away, so it’s always best to contact the office directly.

Kevin in Mount Albert, Ontario
Kevin in Mount Albert, Ontario
0 reviews Mount Albert, ON
10/10

WILL only ever use On Star Windows & Doors from now on

Absolutely positively without question we will always higher On Star Windows and doors for all our windows and doors needs. We have in the past purchased windows and installation from other *VERY REPUTABLE LARGE COMERCIAL* companies that also have good ratings on Home Stars and we truly truly wish that we had gone with On Star Windows and Doors instead. They were 100 times better than the other companies when it came to:

1) Customer service
2) Care of detail and patience during the planning phase
3) Punctuality
4) Superior care in all the details and overall quality of the installation

We learnt from past bad experience that buying windows and doors is WAY more than just picking out the windows with a high energy rating and looking for a good price from a good company. There are so many more things that are extremely important. On Star Windows and Doors delivered on all aspects of the process and far exceeded the competition and our expectations. All of the big windows and doors companies are relatively competitive with one another on price but On Star's customer service and quality of installation sets them far apart from the others. We would gladly play a premium for their superior customer service and professional and perfect installation but their prices are also very competitive with the other companies. As such, you are getting a much higher quality installation and experience with On Star.

Thanks so much Vhlad and all the team of installers from On Star. It is so nice to work with a company that understands the importance of customer service and customer satisfaction in today's day and age of house renovation projects in the GTA.

Was this review helpful?
Company Response

Thank you very much for your honest opinion. It was a pleasure to work with you!

Tami in Toronto
Tami in Toronto
1 review Newmarket, ON
10/10

Amazing service we are so happy!!

We were so impressed with the service we received from on star windows. From our first meeting and estimate to the install date, I would highly recommend these guys for all your window and door needs.

Both my husband and I commented to each other how nice the installation team was and how seamless the day went.

Was this review helpful?
Company Response

We are glad you're happy with our installation,
Thank you for your review!

Private User
Private User
Private User reviews Toronto, ON
10/10

Replacing windows and doors

I got a quote from 8 different window companies.
On star company was one of the best price.
Vlad came and gave us a quote.
The job done on time and in a very professional way.
He explained in detail the procedure.
We are so happy with their service and I highly recommend the On Star windows and doors to everyone.

Was this review helpful?
Company Response

Thank you for your review !

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about On Star Windows & Doors

FALL SPECIAL: 40% OFF WINDOWS & DOORS. PLEASE CALL FOR MORE INFORMATION OR CHECK OUR WEBSITE!
ON Star Windows provides quality replacement windows and doors for good price please contact us today for a free estimate. We offer windows and doors of all styles and sizes provided to you directly by installer. This means you save up to 50 percent off price you would have paid to the dealer. We order windows and doors directly from the factory at wholesale price meaning better price for you.

We offer all styles and types of windows and doors: casement windows, picture windows, singe and double hung windows, basement windows, bay and bow windows; and also patio doors, french doors, entry doors, fiberglass doors and more.

Call us today for a free estimate.

CATEGORIES
Windows & Doors Installation & Service
WEBSITE
http://onstarwindowsdoors.com/
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
ESTIMATES ARE FREE. CALL NOW!
BONDED
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.