The company is very good at keeping you informed regarding the ability of the Tech. to make the appointment, and called if the tech was going to be late or unable to show. This saved lots of waiting time for me. Had to have 2 visits to fix the problem, but they honoured the guarantee and did not charge for the 2nd visit. Would call them again if needed for another issue.
- Company Response
We always appreciate hearing feedback from our customers. It's great to know what we're doing right and what we can work to improved.