BRIKS Design-Build Group

Formerly POSCHE Design - Build Group
Design/Build
Toronto ON M2N 7E9
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Design/Build
BRIKS Design-Build Group
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92%

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Reviews by rating (past 12 months)

Reviews for BRIKS Design-Build Group

Average customer rating:
9.7 10 (26 reviews)

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Private User
Private User
Private User reviews Oakville, ON
10/10

Renovation

My business experience with the Bricks Design Build Groups was on a professional level and I was always happy to represent them as their realtor for Design and Renovation Builds and projects! Their finishes and attention to detail were excellent and the lines of communication were always open to how we could make the sale a successful transaction in least amount of time with the least amount of inconvenience with the best exposure in any given market place we were currently working in. You can always count on a return phone call or email when dealing with the Briks Deaign group. They all were easy to talk to and we always felt that they were open to any suggestions we would offer them! Great customer service and a willingness to get the job completed within a given time frame was always adhered too!

Approximate cost of services:
$80,000.00
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Private User
Private User
Private User reviews Oakville, ON
10/10

Whole Home Renovation

In addition to their expertise, BRIKS Design-Build Group demonstrated integrity and transparency in their business practices. The project was completed within the agreed-upon timeline and budget, with no hidden costs or surprises. This level of honesty and reliability is a rarity in the industry and sets BRIKS Design-Build Group apart from the competition.

Approximate cost of services:
$350,000.00
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Company Response

Thank you very much. It was a pleasure working with you and we hope you enjoy your home for years to come!

Vicki in Toronto
Vicki in Toronto
0 reviews Etobicoke, ON
10/10

Great Team

Amazing collaborative effort, team had cost saving advice without compromising materials or workmanship. Very professional, courteous and caring crew. Would hire again and we did a complete rebuild 4 bedroom, 4 bath modern home and alley house.

Approximate cost of services:
$13,000,000.00
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Company Response

Thank you for your kind words. It was a pleasure working with you. We hope you enjoy your beautiful new home.

Private User
Private User
Private User reviews Mississauga, ON
10/10

BRIKS Design-Build Team

I recently had the pleasure of working with the BRIKS Design-Build Team on a project, and I am delighted to share my outstanding experience. From start to finish, they demonstrated unparalleled expertise and professionalism.

They managed to keep to our initial budget, which made the financial aspect of the project go seamless.
By meeting their deadlines consistently though the project they also ensured that the rest of my project could go smoothly.
Their communication was also impeccable. From keeping in touch during their time working with us, to maintaining a fast responsiveness when contacting them everything felt very organized.
The knowledge they showed and the patience they had with all the roadblocks caused by the project, as well as their attention to detail when perfecting the project every step of the way ensured that all my concerns were solved in the best way possible.

Overall I will definitely recommend the Bricks Design-Build Group team to anyone and I would be sure to get back to them for any future project I might get my hand on.

Approximate cost of services:
$0.00
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Company Response

Thank you for your kind words. It was a pleasure working with you. We hope you enjoy your beautiful home for years to come.

Private User
Private User
Private User reviews Old Toronto, ON
10/10

Toronto renovation

Our experience with BRIKS Design-Build Group was exemplary. The exceptional level of dedication and craftsmanship displayed by the entire team sets them apart. They provided expert guidance throughout the entire process, guaranteeing that the final product not only fulfilled but surpassed our initial expectations. Their exceptional problem-solving abilities, dedication to customer satisfaction, and scrupulous focus on construction particulars effectively distinguished BRIKS Construction as a dependable collaborator for individuals seeking to elevate their Home environment to a masterpiece.

Approximate cost of services:
$350,000.00
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Company Response

Thank you so much. We are thrilled that you love your new home.

Debra in Toronto
Debra in Toronto
0 reviews Old Toronto, ON
10/10

Whole Home Renovation

The BRIKS Design-Build Group is an industry leader." Their dedication to achieving the highest standards is apparent in each and every aspect of our residential renovation. The team's proficiency, dependability, and innovative ingenuity transformed our concepts into tangible realities. They distinguish themselves significantly through their exceptional problem-solving abilities, steadfast commitment to customer service, and scrupulous attention to construction details. Our decision to hire BRIKS for our project was an unequivocal one; we enthusiastically endorse their services to anyone in search of exceptional quality and professionalism

Approximate cost of services:
$450,000.00
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Company Response

Thank you for your kind review. It was a pleasure working with you and very happy that you love your new home!

Private User
Private User
Private User reviews Old Toronto, ON
1/10

Doesn't Deliver on Promises

I am compelled to share our horrendous experience with BRIKS, and I strongly advise anyone considering their services to proceed with extreme caution. Our encounter with this company has been nothing short of a nightmare.

We initially chose BRIKS based on their promises of excellence and attention to detail in home renovations. Unfortunately, our experience turned out to be in stark contradiction to their marketing claims.

The most egregious offense was the mishandling of our home floor installation. From the outset, the BRIKS team assured us that they had the expertise to handle the project with precision. However, what followed was a series of blunders and incompetence that has left us with a faulty floor and other unresolved issues.

The floor installation, which was supposed to be a highlight of our home renovation, turned into a major disaster. There are noticeable defects and irregularities, making it clear that their so-called "attention to detail" was nothing more than a hollow promise. The final result is not only aesthetically displeasing but also structurally compromised.

Attempts to address these deficiencies with BRIKS have been met with indifference and excuses. They have failed to take responsibility for their errors and have been unresponsive to our pleas for resolution. The lack of accountability and commitment to customer satisfaction is appalling.

I cannot stress enough how disappointing our experience with BRIKS has been. Their inability to deliver on their promises has not only cost us time and money but has also left us with a home that falls far short of our expectations.

If you value your peace of mind, financial investment, and the integrity of your home, I strongly advise against entrusting any project to BRIKS. They have demonstrated a disregard for customer satisfaction and a lack of competence in their work.

In conclusion, save yourself the headache and frustration look elsewhere for a construction contracting company that values its clients and can deliver on its promises.

Approximate cost of services:
$400,000.00
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Company Response

Dear Ian Gillanders,

We appreciate your feedback, as we value constructive criticism from our clients and are committed to continuous improvement based on our past experiences.

We have carefully reviewed your recent review and would like to address some of the points you raised, providing a more detailed perspective on the project.

Project Overview: Perspective : Your beautiful and award nominated Project at Brookdale was completed in 2018. We are sitting at the helm of 2024. Time lapse of 6 years.

When we initially undertook this beautiful project, it was evident that your home required a comprehensive overhaul consisting of a major home addition as per Permit Set City Drawings. Despite the challenges posed by the initial condition of your home, we managed to complete the project on time, with all city inspections (structurally and otherwise) passed, and all permits were closed accordingly. You were aware of all the dates the inspections took place, and you also have a copy of Permits Closed.

Delays and Deficiencies: While completing the project, we encountered delays caused by various factors, including some within your control. Despite this, we conducted numerous walk-throughs, addressed deficiencies that arose based off these delays promptly, and ensured your satisfaction with the completed project.

HVAC and Personal Preferences: Your HVAC system, designed by a Mechanical Engineer and approved by the City of Toronto, initially met the approved specifications and was part of the HVAC Permit that we installed. However, we responded to your personal preferences for extreme cooling temperatures by sending our HVAC crew multiple times and eventually assisting with upgrading the equipment. We believe that this is potentially the reason the flooring is reacting to these extreme temperatures on both floors as you have split air conditioners on the second floor.

Flooring Issues: Concerns about the flooring on the main floor were addressed and rectified under our warranty, despite our Flooring Subcontractor indicating that heating/cooling that was changed by you could be the reason for the shrinking and the expansion of these floors. Further issues on the second floor were unrelated to our scope of work, as outlined in our agreement.

Warranty and Additional Work: It's important to clarify that our scope of work, as per our agreed contract, does not extend to a lifetime warranty or obligations for work outside the original agreement. We provided a standard one-year warranty, which is common and the norm in the industry. We have, however, demonstrated our commitment by addressing issues even years (up to this year) after completion, as a courtesy and our Commitment to customer satisfaction. We regret that we were unable to meet your expectations.

Conclusion: Despite the challenges, we believe we went above and beyond to complete your project on time and provided years of after-service and care. We have addressed and rectified all of the issues raised, whether under warranty or not.

Regrettably, we cannot assist with our services outside our agreed scope, especially regarding wear and tear six-years later. We hope you understand this limitation, and we wish you and your family all the best in the future.

Sincerely,

Rachel in Toronto
Rachel in Toronto
0 reviews Toronto, ON
10/10

Remarkable

I would highly recommend BRIKS Design-Build Group to anyone interested in any & all remodeling projects! From the initial introduction to the completion of our home renovation project, our experience was wonderful. Each one of the crew members was professional and responsible. We were kept up-to-date on all the activities and our home reno was completed on time. The quality of finishing is absolutely amazing. Thank you!

Approximate cost of services:
$120,000.00
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Company Response

Thank you for the kind review. We hope you enjoy your new home for many years to come.

Sarah in Ancaster
Sarah in Ancaster
0 reviews Oakville, ON
10/10

Brilliant Work!

We had BRIKS Design-Build Group renovate our dated kitchen, family room and master bedroom. The BRIKS team was simply fantastic throughout the process. We are very happy with our new living space, the quality of craftsmanship is perfect. Highly recommended for any home renovation work! Thank you!

Approximate cost of services:
$100,000.00
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Company Response

Thank you Sarah, it was a pleasure working with you. Hope you enjoy your new space for many years to come!

Wendy in Toronto
Wendy in Toronto
3 reviews Toronto, ON
10/10

Builders Who Care About Their Clients

Six months ago we hired Briks Design-Build Group to undertake an extensive renovation and addition to our older, three bedroom home in Toronto.

During the six months of our project, we got to know the team at Briks very well. What sticks out the most to me is that Briks is a company that truly cares about its clients. During our project as issues arose - they always do :), the team at Briks always tried to see the issue from our perspective and tried their best to solve it to our satisfaction. One thing in particular that comes to mind is the glass wall we wanted to install for our staircase, but we had gone over budget. The Briks team gave lots of thought to this problem and came up with a way to do it without charging us any extra. We now have a beautiful staircase that everyone who enters our home admirers!

One of the reasons we chose to work with Briks was we were told by one of their previous clients that the Briks team is excellent about sticking to timelines. And, I have to say that Briks did not disappoint us! We were told our reno and addition would be 6 months, and that is exactly how long it took. When the team was behind schedule they ended up working late to make up the time. We appreciated their hard work and dedication.

We now live in the home of our dreams thanks to Briks!

Approximate cost of services:
$450,000.00
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Company Response

Thank you for the kind words Wendy. We are glad that you are loving your new home, and thank you for making us a part of this journey with you. Please give our regards to Uncle Roger :-)

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about BRIKS Design-Build Group

BRIKS (Verb/ Noun/ Adjective): Bespoke. The Art of Luxury, Redefined.

BRIKS Design-Build Group is a TARION Registered Boutique Firm, specializing in Luxury New Build Construction of Custom Residences. We offer a Full range of the Best-in-Class General Contracting Services, including Transitional Renovation and Remodeling, Kitchen Designs, and Interior Design for Residential and Commercial Clients throughout Toronto.

The construction of your home may well be the largest investment you ever make, and is a huge undertaking. Simply put, this is not the type of job in which you can leave anything to chance. When you work with BRIKS Design & Build for your new and remodeling construction projects in the G.T.A., nothing will be overlooked.
With our experienced team of renowned Architects, Interior Designers, Engineers, and Sub- Trades; we assure you that every detail of the construction project, from initial designs to site plans, and from construction to the materials sourced and used; will only be of the highest level of caliber that we work with. Whatever your vision of your new home may entail, our bespoke BRIKS team will ensure that it is fully realized.
As a leading Design-Build Firm in the G.T.A. , not only do we provide detailed site and architectural plans from some of the most reputable Architects in Canada, but we also assist with every part of the building process. From applying for permits, to laying the foundation, to your BRIKS Pre-Delivery Inspection; we are truly your one-stop shop for all your construction needs.
Over the last 20+ years, we’ve earned the trust of residents throughout the G.T.A. region, and we would love an opportunity to earn your trust and business.

CATEGORIES
Design/Build
SERVICES
# New Custom Construction # Site and Architectural Plans # Design–Build # House Remodeling & Renovations # Home Improvements & Room Additions # Kitchen Remodeling and Bathroom Remodeling # Remodeling to Accommodate Disabilities # Other Construction Services # General Contracting
BRANDS
# BRIKS Lifestyle # BRIKS Developments
STYLES
# Bespoke # Modern # Contemporary # Transitional # Traditional
SPECIALITIES
# Bespoke Construction # Luxury # New Custom Design-Build
WEBSITE
http://briks.ca
YEAR ESTABLISHED
2000
NUMBER OF EMPLOYEES
25
RETURN POLICY
Customer Satisfaction is # 1 priority
LICENSES
TARION
MEMBERSHIPS
CANADIAN HOME BUILDERS ASSOCIATION
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
$60,000
WRITTEN CONTRACT
Yes
WARRANTY TERMS
As per TARION
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