Thermostat and furnace were not communicating. Submitted HomeStars request in evening and got a call back from RHS in about 15 minutes...that is what I call rapid! Jay arrived as scheduled and systematically diagnosed the problem. He patiently explained what he found, proposed a solution, and gave me a quote. He returned a few days later to install a slightly hard-to-find part given the age of the furnace. Even though the part was slightly more expensive than he estimated, Jay stuck to his original quote. Overall, excellent experience.
- Company Response
Thank you for your review Tim! We strive to have quick reliable service and we are pleased to hear you experienced that. Thankfully this furnace issue got resolved before the winter! Jay would be happy to hear you were pleased with his work, enjoy a warm winter Tim thanks again!