Rapid Home Solutions

Heating & Air Conditioning
Edmonton AB T6E 6B9
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70%

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Reviews by rating (past 12 months)

Reviews for Rapid Home Solutions

Average customer rating:
8.7 10 (30 reviews)

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Private User
Private User
Private User reviews Carstairs, AB
1/10

New furnace and tankless water heater

Installed May 2019, no rebate cheque received, cannot contact company as all phone numbers disconnected and email address not working. Not sure what to do, even tried calling the "Energy Auditor" that first came to home and his number also not working. Supposed to have 12 years of service calls as part of contract, with no numbers working I don't have a good feeling about this!

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1/10

Still Waiting For My Rebate

Had a tankless water heater installed in August 2018. A year later and multiple emails, I am still waiting for my rebate. After my first follow up, I was finally contacted and told they needed a photo. They sent a technician to obtain said photo in May 2019. It is now August 2019 and still waiting. Have sent multiple emails looking for an update with no response. I am now requesting copies of the rebate submission so that I can follow up directly. I am questioning whether not it was ever submitted. Something just does not seem right with this situation.

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Private User
Private User
Private User reviews Edmonton, AB
0/10

HE Furnace and A/C

Not impressed. Installed Dec 2018. End of May 2019 A/C condenser(compressor?) not working . Difficulty reaching anyone by phone. Asked son to assist me. His research shows way over priced. Service is basically non existent.

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Tim in Calgary
Tim in Calgary
2 reviews Calgary, AB
10/10

Older Furnace Repair

Thermostat and furnace were not communicating. Submitted HomeStars request in evening and got a call back from RHS in about 15 minutes...that is what I call rapid! Jay arrived as scheduled and systematically diagnosed the problem. He patiently explained what he found, proposed a solution, and gave me a quote. He returned a few days later to install a slightly hard-to-find part given the age of the furnace. Even though the part was slightly more expensive than he estimated, Jay stuck to his original quote. Overall, excellent experience.

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Company Response

Thank you for your review Tim! We strive to have quick reliable service and we are pleased to hear you experienced that. Thankfully this furnace issue got resolved before the winter! Jay would be happy to hear you were pleased with his work, enjoy a warm winter Tim thanks again!

Errol Walsh
Errol Walsh
1 review Edmonton, AB
10/10

Strongly recommend

We loved our new air conditioner so much that were already looking into buying a furnace before the upcoming cold months! Rapid Home Solutions has met all possible expectations, and we strongly recommend the company.

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Company Response

Thank you for the review Errol, much appreciated and thanks again for hiring us. It was our pleasure to install your new Air conditioner for you, we look forward to working with you in the future!

Thomas Joslin
Thomas Joslin
1 review Edmonton, AB
10/10

Really impressed

Rapid Home delivered great services to my family. We were really impressed with how great the employees were here and how quick it was getting the air conditioner home safe!

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Company Response

Thank you for taking the time to share your comments and review Thomas! Happy to hear our team made your experience a good one.

Johanna Reynold
Johanna Reynold
1 review Edmonton, AB
10/10

Can not wait

Had some great work done by Rapid Home. Love the new air conditioner and can not wait to try out the furnace too! They are speedy and experienced service providers.

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Company Response

Thank you for taking the time to share your comments and review Johanna! We sincerely appreciate your feedback, and happy to hear everything has been working great for you. Thanks again!

Mathias Pedersen
Mathias Pedersen
1 review Edmonton, AB
10/10

Trustworthy

Never thought I’d be this ecstatic over an air conditioner! I definitely recommend Rapid Home and their amazingly quick services. If you’re looking for something stress free and a great, trustworthy company, I highly recommend going to Rapid Home.

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Company Response

Thank you for submitting a review for us Marthia! We're glad you're happy with your new Air conditioning system and our service. Thanks again for hiring us it was a pleasure to work for you.

Sander Danielsen
Sander Danielsen
1 review Edmonton, AB
10/10

Excellent

I’m very happy with my business with Rapid Home Solutions. We had some trouble with other companies regarding installation and customer service, but experienced nothing short of excellence with this company!

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Company Response

Thank you for taking the time to share your comments and review Sander! We sincerely appreciate your feedback. Thanks again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Rapid Home Solutions

Rapid Home solutions is a family owned and operated HVAC and Plumbing company since 2009. All of our technicians are certified and trained to help you with installations, repairs, replacement and preventative maintenance. We are known for our values of honesty, integrity and will treat your home as if it's ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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