Security Connection

Alarm Systems
Ottawa ON K2G 2G4
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HomeStars  >  Alarm Systems in Ottawa  >  Security Connection
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88%

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Reviews by rating (past 12 months)

Reviews for Security Connection

Average customer rating:
10 10 (9 reviews)

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Janine from Ottawa
Janine from Ottawa
2 reviews Ottawa, ON
10/10

Update Home Security

I replaced windows in my house with an existing alarm system (I had moved into the house with an existing system). I reached out to Chris for some assistance to get my new windows incorporated into my alarm system. He provided me with wireless contacts for the windows and checked out my whole system including the CO and Fire alarms. He only recommended what I needed and provided me with all the information that I needed to understand the system. I would recommend Chris for any security system needs. It is obvious that he is very knowledgeable on this subject and will go above and beyond to help you out.

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Company Response

Janine, it was my pleasure to help and we really enjoyed meeting you and sharing some laughs as well.
Here when you need us next. Take care.
Chris MacDonald

John L.
John L.
1 review Ottawa, ON
10/10

Home Security Alarm Monitoring

We moved into our home a few months ago and asked Chris to come by and look at the system in place. He was able to quickly suggest a few changes and worked with the original system. Chris is a great communicator and helped us understand what he was doing every step of the way. I was impressed with how clean he left the work areas when he was done. I highly recommend Security Connection.

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Company Response

Hi John.
It's great to work with customers who appreciate the value we bring. It has been a pleasure to deal with you over the years!
Thanks very much for your kind review. We are here whenever you need, just drop us a line.
Chris MacDonald
Security Connection.ca

Ottawa
Ottawa
1 review Ottawa, ON
10/10

Security system

Crisis is a young man of honesty, well organized person, who takes pride in his work.
I found his installation of the new alarm system to be excellent.

I being old, he took more time to be with me and explained every thing regarding the new system.
The pricing is well within ones means.
I wish him and his company the best.

Dinker Vyas

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Company Response

Hello Mr. Vyas.
We enjoyed getting to know you recently. You've made some very wise choices regarding protecting yourself and your home. I look forward to speaking with you again soon.
Thank you for your kind review!

Chris

Private User
Private User
1 review Renfrew, ON
10/10

Monitored home alarm system

Excellent value for the price we paid. The installers came when they said they would and were respectville and polite. The installation was neat and tidy, everything was left clean when they were finished. The system has proved to be trouble free and effective. A number of times the alarm has been accidentally triggered, the alarm company called and once the police came when someone who was looking after our home, while we were away, did not answer the alarm company's phone call. The system worked!

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Company Response

Thank you for taking the time to provide your review. Sounds like you find great peace of mind in having your Security Connection alarm system...great to hear!
Thank you for your business!
Chris MacDonald

Maurice in Ottawa
Maurice in Ottawa
1 review Ottawa, ON
10/10

Home monitoring

Monitoring for at least 6 years. Does my daughter's house also
Great service. Always available. I would recommend Chris to anyone. Explains everything. The little maintenance needed done quickly and at reasonable prices

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Company Response

Always a pleasure Moe! Thank you.

Hopefully your review helps get the word out that we are licensed with Bureau Securite Privee to install and service in homes of the greater Gatineau region!

Chris MacDonald
Security Connection.

karen
karen
1 review Ottawa, ON
10/10

Alarm system and monitoring

Personalized service that is head and shoulders above any security company. Highly skilled staff for all our home and business needs for technical security systems.

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Company Response

Thank you Karen!
Coming from someone who maintains such a high level of customer care, your review means so much to me.
Proud to have you hold Security Connection in such high regard.

Chris MacDonald
Security Connection.

Ross
Ross
1 review Carleton Place, ON
10/10

Security system

They were very professional and able to communicate to us what they were doing throughout the project. They came in under budget and were a pleasure to work with. Highly recommend this company

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Company Response

I really enjoy working with you and your staff Ross! It's an added bonus that you and your crew aren't afraid to have a few laughs while you work. I look forward to working with you again soon.

Chris MacDonald
Security Connection.

WeFit.ca
WeFit.ca
1 review Ottawa, ON
10/10

Business security/monitoring

Excellent install and reliable monitoring service. We found them helpful to create the proper system at a fair fee. Any issues that came up were solved professionally.

-Andrew and Tireney
WeFit.ca

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Company Response

Andrew & Tierney, I'm glad Security Connection's wireless cellular monitoring option worked out well for you.
Call me any time if you have questions or concerns.
Chris MacDonald

Brenda
Brenda
1 review , ON

First Review

10/10

Home security assessment and monitoring services

Security Connection evaluated my existing security system and monitoring services. By switching to them, I reduced my monthly monitoring costs by 50% (from $30 to $15). More importantly, they are local and run by real people (not a faceless national corporation). The service could not have been better. They genuinely care about meeting their customers needs and providing customers with the absolute best service they can. I would not hesitate to recommend them.

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Company Response

Hi Brenda.
Thanks so much for your review and support of Security Connection. It's great to hear you are so happy with our approach. I appreciate your business and really enjoy working with you!
Chris

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Security Connection

Our customers tell us there’s one big difference between Security Connection and those faceless security companies that seem to disappear behind a 1-800 number the day after you sign up, never to be heard from again. And that difference is personal. As in really, truly personal service, provided by a ...
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