My daughter and I were moving from Calgary 1 bedroom apartment plus storage locker pickup to a house in Airdrie. I was concerned that the truck would be too small so contacted the office prior to be sure. I was told not to worry. The load was reorganized several times to get everything in. When delivered I was told some glass had broken. The driver could not be sure what it belonged too. I did not see the glass shelves for buffet so assumed that was it. The move took a total of 12 hours which is a ridiculous amount of time. They could not wait to leave. Afterwards I saw the real amount of damaged items and the next day called the office. Was told I would be called back as no one was available to hear my concerns. No on did. After several calls I was told to make a complaint online on a website I have not been able to find.This is the worst move I have ever made and I have used many companies.
- Approximate cost of services:
- $1,250.00
- Company Response
Hello Stacey, we regret that your experience was not satisfactory. Please provide us with your order number so we can look into it. Thank you