The estimator was on time and quick and the painters were early and ready to work.
the job was completed on time and on budget and the place was spotless when they left
Neil, Adamm and Nancy did an excellent job and really took the time to make sure I was happy
Company does not do as they advertise. No onsite quote resulting in their painter complaining about the work getting done in 1 day. Arrived late, no uniform, not even a fan to assist with drying. Poor patching, don't think he sanded and other patch shrunk leaving dimples that were painted over. No walk through of job at end. Any issues, you will find yourself chasing this Franchise Partner & the Customer Experience rep in BC.
My 1 day job will take 2 months as I was left to fix the touch ups & poor patches myself after their run and refund resolution.
All I have to say is...WOW. I needed my condo painted quickly before leaving for the west coast on business. I called Wow 1 Day and Stefano arrived the very next morning to do my free estimate. He was extremely professional, polite and very knowledgeable. He provided me with an estimate on the spot and I hired them to start the very next day. His crew showed up, I left for work, and they were done and cleaned up by the time I got home. My condo was spotless. The paint job was flawless. Words cannot describe how amazing their service is. Stefano also refused to take a deposit, and said I can pay when the job was completed. Just incredible, and very professional.
They left a total mess for me to clean-up. They left a thick layer of dust from prepping and sanding the walls. I had to clean-up the mess they left behind. They refused to follow the instructions for prepping the floor for the floor paint. They left an open can of paint (with the lid missing) hidden in my closet and I only discovered it when I was trying to find what stunk in the closet.
We are very sorry for your experience. We checked and cannot find a record of this project - could you please email email@example.com and we can make this right for you right away. Many thanks.
Response from W1D Scarborough: This is NOT a Wow 1 Day Painting Scarborough Customer. Appears to be a fake review, refusing to respond or provide details verifying authenticity.
Missed the same part of one wall on both coats of paint.
Paint spilled on broadloom not cleaned up.
Painted latex over oil based paint on front door. Paint came off in sheets.
Clearly visible cracks left on wall surfaces.
Profane language used during fixup and during initial job.
Steve, I am sorry to hear about your negative experience with us, this is not a typical review for Wow 1 Day Painting. I will follow-up with you to ensure we get any and all issues rectified as per your two year warranty.
Very professional. I am a demanding customer and they accommodated all of my requests and needs without hesitation. They never once made me feel like I was being a pain in the butt. Very patient and concerned about customer satisfaction. The work was excellent. I noticed 'wax' on one of our walls a few days later. A spot their workers had missed and ended up painting over. I called about it and they came and fixed it immediately. Very attentive. wouldn't hesitate to hire them again.
Hi Georgia, thank you for the positive feedback. It was an absolute pleasure painting your home.
Their name says "ONE DAY" but a fellow had to return next day to do 2nd coat. They were a bit late arriving first day. I called at 9am that day to verify, as I had not heard
anything, they arrived at about 9:15. The super. answered my call - voice mail about two hours later. They were a bit rough in removing my drapery rod and curtains in bed room; (old and fragile.) I put them back up myself, next day.
Hi David, My apologies for showing up 15 minutes late, we got a bit tied up at the supplier in the morning and some issues with parking. Regarding the additional coats required, one of the walls had condensation build up on it, as explained, which was watering down the fresh coats, this set us back a bit. I am putting a $100 Gift Card in the mail for you which can be applied to any future paint jobs with Wow 1 Day.