Design Alternatives Inc.

General Contractors
Buckhorn ON K0L 1J0
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General Contractors
Design Alternatives Inc.
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Review for Design Alternatives Inc.

Average customer rating:
4 10 (1 reviews)

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Jan Walker from Etobicoke
Jan Walker from Etobicoke
4 reviews Richmond Hill, ON


After consulting and comparing other companies, we choose Design Alternatives to build a home few years ago. We initially had great confidence in Greg Lawson's abilities, he is a nice guy and we liked the fact that they were a local company. Despite their many years of collective experience, we found them to be lacking competence and professionalism in several areas. Mistakes were made that such an experienced builder should not make. There were gaps in the design drawings, pricing (we ended up spending WAY over budget) and attention to details that you trust your builder for. Our confidence in Greg overruled our better judgment during the build and we let him proceed. In hindsight, we should have stopped and insisted on more accountability. Some flaws he corrected, but would likely characterize them as we "changed our minds." The most significant error made was that the entire staircase was built backwards and despite the obvious error, Greg went ahead and had it installed. The consequence of this decision is that we have a cavity to the basement from the living room, installed in such a way that a door cannot even be installed to close it off. Some of Greg's workers were very skilled and competent while others were quite lacking. Problems from the latter have continued to plaque us. Near completion of the project, we were fed up and just wanted them off the site. We ended our relationship with Design Alternatives and brought in our own trades to finish the work. We are still redoing work we paid Design Alternatives to do that was substandard. The screens of the screened in porch lasted not one year. We paid Greg what we truly felt we owed, we are not unreasonable people and do not expect people to work for free. Greg likely feels otherwise. When we had our final building inspection for the occupancy permit, the inspector was at a loss for words for the descrepancy between the drawings and the backward staircase. We hope this review will help other consumers and Greg going forward. Nuff said.

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Website: http: / / www. designalternatives. ca
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