Tech!Espresso Computer Repair

Computer Repairs and Support
Calgary AB T2P 4J8
Write a Review
Write a Review
HomeStars
Computer Repairs and Support
Tech!Espresso Computer Repair
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

64%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Tech!Espresso Computer Repair

Average customer rating:
8 10 (5 reviews)

Sort by

Cheryl S.
Cheryl S.
5 reviews CALGARY, AB
0/10

In-Home Computer Repair

STAY AWAY!!!

To view a more detailed account, I will be filing a complaint with the Better
Business Bureau, which Tech!Espresso is NOT a member of. Additionally,
I will be pursuing legal action.

The issues:

1) For a timely resolution, I opted to purchase a used computer from
Tech!Espresso. After the fact, it became apparent that the subcontractor
had grossly misrepresented the age of various components within the
purchased computer. I was told the computer was approximately 2 years
old; however, motherboard is 7 years old; processor is 8 years old, “new”
video card is 8 years old, and 4 “new” RAM sticks range in age from
7-9 years old.

2) Additionally, after initial service was completed, multiple technical/
software issues became apparent. These issues were never resolved
despite sending repeated requests to both the owner and subcontractor.

3) In light of the above, I requested a refund; however, their supposed
60-day warranty has not been honoured.

4) Once the assembled used computer was delivered, I discovered that
two of my RAM memory sticks mysteriously went missing!

5) Extremely poor and inadequate customer service. Tech!Espresso has
not bothered to respond to my last four communications. They are
blatantly ignoring me.

6) Conflicting communications and willingness to resolve issues between
owner, subcontractor and employees.

Over the years, I have posted many positive reviews for various companies,
and this is my first negative review … and deservedly so!

Was this review helpful?
haroldsm in Calgary
haroldsm in Calgary
6 reviews Calgary, AB
10/10

Computer repair

Kris & Ob were great guys, very personable and knowledgeable. Assessed the problem in minutes. Took to the shop and brought it back within 24 hours all fixed. Went over everything with me before leaving. I had a question an hour later and he straightened me out right away. Thanks Guys

Was this review helpful?
Company Response

Thank you very much for the great review Harold. We are glad you had a good experience with our technicians and their performance. We hope you don't need our services again, but if you do, you know where to find us.
Have yourself a wonderful day :)

Anath in Toronto
Anath in Toronto
1 review Calgary, AB
10/10

Computer Repair

My computer was really slow - and I depend on it for work. Kris was great in explaining what he was doing, and what needed to be done. The cost was discussed up front.

My computer is working great now. Also thanks - for quickly answering follow-up questions.

Thanks Kris - will recommend to friends and family.

Was this review helpful?
Company Response

Thank you for the great review of our services. We work very hard to make sure every customer receives the best in quality services from our techs. Much appreciated! Have your self a wonderful day :)

Rickyb in
Rickyb in
1 review Calgary, AB
10/10

Could not send emails

I usually cannot be bothered doing reviews but on this situation I think Kris at Techespresso deserved to be recognized ! I work up one morning and could not send any emails through windows live mail. I had 3 guys from Telus support who could not figure it out either.

I did not know what to do as I was somehow deemed to be a spammer and I was blocked

Luckily I found Kris and after reinstalling windows 10 twice and spending several hours and days he finally got it. He was very patient with me and never ever said that it would cost me more money

These guys are great and, if you do not know who to use then pick them !

I have told several people I know and they ended up saving me money and a lot of frustration !

Thanks

Was this review helpful?
Company Response

Thank you for the great review of our services. Have your self a great day :)

esaller
esaller
1 review Calgary, AB

First Review

10/10

IT service, data transfer

Dependable and very reasonable pricing. The website is setup for everyone to access easily and their response time is as promised. I definitely would recommend this company to anyone.

Was this review helpful?
Company Response

Thank you for the great review Eva! I hope you don't need us again, but if you do, you know where to find us. Thanks again and have a wonderful day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Tech!Espresso Computer Repair

Fast and Professional Computer Repair Completed Onsite within your Home or Office. Our Microsoft Windows and Apple MacOS Certified Technicians do house calls. We arrive carrying all certifications, tools and software required to repair ANY computer related problem immediately and at the lowest rates in Calgary. Call 587-333-8636 or Book ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Computer Repairs and Support pros in Calgary?