Petra Renovation

Floor Laying & Refinishing
Richmond Hill ON L4E 4V7
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Reviews for Petra Renovation

Average customer rating:
9.8 10 (34 reviews)

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cn
cn
1 review Richmond Hill, ON
10/10

Flooring. Removal of tiles and installation of hardwood

We are extremely satisfied with the work done. Kept to the schedule, very professional, detailed oriented and reliable team. Thank you!

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Company Response

Thank you Carmen for your review, it was a pleasure meeting you and your husband and installing your new flooring. Also I would like to tank you in the name of our team you for amazing hospitality!
Paul

sonamk4
sonamk4
1 review Toronto, ON
10/10

Condo Flooring Upgrade (removal of existing floors and carpet. Install new laminate floors)

First off thank you Paul and crew from Petra Renovations. You guys have exceeded our expectations! Our new floors are spectacular. I don't normally write reviews but Petra Renovation definitely deserves one. Paul and his crew did an unbelievable job in my condo. I was skeptical at first as I normally find contractors through personal referrals, but so glad I went with Petra Reno. AMAZING JOB.

Paul answered ALL my MILLION questions (calls, texts, e-mails) leading up to the reno date, whether it was morning or night Paul always responded - thank you! This was very much appreciated especially because I am new to flooring. Paul put me at ease on this big job. Always responded quickly with a ton of information that helped me decide on my floors, materials, and job details.

My condo is bigger than your average condo, with the most awkward curves, angles and edges you can think of. This made the job more difficult, however Paul and his crew still completed the removal of the existing floors and carpeting, + installation of new laminate floors (provided myself) in only 2 days.

Paul and his crew were all friendly, very accommodating and very respectful. They are all super hardworking and are very skilled in what they do. I've gotten so many compliments on my floors already and everyone asking who did them for me. I would recommend them to anyone looking to do a flooring project - whether it is laminate, vinyl, tiling, engineered hardwood or hardwood.

If you are shopping right now, looking for a flooring company, look no further and contact Paul at Petra Renovations!

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Company Response

Thank you Sonam for your review. It was a pleasure meeting you guys and installing your new flooring. We're so happy that you are satisfied with the results.
Best,
Paul

lester
lester
4 reviews Brampton, ON
10/10

Laminate flooring installation

We recently had our 2nd child and renovated one of the bedrooms at home, to make it the baby's room. I called Petra Renovation. We needed to remove old parque flooring and new base boards installed. I spoke with Paul and got a great estimate for the work. Paul took the time and showed me different samples of laminates. He was very professional and he's work reflected that. Absolutely great to work with, cleaned up after and took care of disposing of old materials. We are very pleased with the end result and we will definitely be calling Petra Renovation in the future.

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Company Response

Hi Lester, thank you for the review. I am happy that you are satisfied with our services.
Thank you for your business!
Paul

Feng
Feng
1 review Toronto, ON
10/10

Master bedroom carpet removal and laminate installation

Paul and his team were amazing! They were reliable, punctual and had great workmanship. I was dealing with a lot of stress from organising the renovation for my place but Paul was very responsive and helpful and you could count on him and his team to get the job done as promised. Thank you Paul for my beautiful floors!

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Company Response

Thank you Feng for your review! It was a pleasure meeting you and installing your new flooring.
Best,
Paul

Taz67
Taz67
1 review Markham, ON
10/10

Hardwood flooring

Great freindly service,punctual protected and covered all surrounding areas cleaned up when completed.Great finished result.They came and replaced all the damaged floor boards left by the previous contractor at a reasonable price.

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Company Response

Thank you for the review, I am happy that you are satisfied with our services and your flooring looks now how it should have looked from the beginning.
Best,
Paul

Truth in Toronto
Truth in Toronto
5 reviews Toronto, ON
5/10

Rude, Non Professional Communication and Below average stair work

Amazing hardwood flooring work. Below average stair work. Veneer paper used for stair siding. I was told that’s the industry standard. From time to time I was told not sure how it’s done in my country but that’s how it’s done in Canada. Paul used F****** word on phone. Was promised it will be done in 4 days but done in 6 days. Portion of basement 1/4 round of different colour. Tried to convince Paul that it’s a different colour but in vain. I would suggest if you could please get some other contractor.

Review has 1 previous version
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Company Response

Here at Petra Renovation we treat all our customer polite, doing our job professionally and always deliver the best results.
Not only the flooring job was amazing but also the staircase one.
I have tried to explain you that stairs recapping means solid wood on treads and veneer on risers and stringers. It is not possible to do it other way unless you are aiming for a new staircase to be build from scratch.
Despite you being rude in language and attitude from the very fist day of the job, I didn’t pay attention and even I was providing side services free of charge.
The conflict appeared when you refused to make the last payment, a significant one, using as an excuse a piece of ¼ round that was looking slightly different from the one next to it. I explained again that the oak takes color in a different way depending of the grain but was useless.
Your review here, 0 out of 10 was obviously based on bad intention rather than objectivity.
It is not possible to put picture of your job in this message but I will create a new gallery with your job because I am proud of the results.
Thank you!

Rez A.
Rez A.
1 review Toronto, ON
10/10

Hard wood

I wanted to renew the floor at my house. One of my colleagues suggested this company! I should tell they did an amazing job! Very professional, on time, very nice finishing and very reasonable $.

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Company Response

Thank you for leaving us a review. We are happy that you are satisfied with our services.
Best,
Paul

stefany
stefany
1 review Toronto, ON
10/10

Laminate floor replacement and wall painting.

If you're looking for a contractor, look no further! After contacting over 12 different contractors, Paul was the only one to make me feel confident and excited about the upcoming job. He was timely both in correspondence and in meeting up to choose materials, direct, and easy to understand (blessing for a first-time homeowner). Now on the job, Paul and his crew were not only professional and friendly (godsend - no grumpy campers on his team), but they were also speedy and went above and beyond the call of duty for this job. In terms of speed, there were able to get both the place (roughly 515 sq ft) painted and floors replaced within three days and in terms of going above and beyond, Paul volunteered to install a light fixture I had planned on putting into the bedroom. Post-job, I did notice that a small section of trim on the wall had been overlooked, however, once I let Paul know he was over in a flash to get it sorted out. So overall, I am extremely happy with Petra Renovations work and plan to contact them again should I need any new home renovations. I really felt like the team had my back and my best interests in mind.

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Company Response

Thank you Stefany, I am so happy that you are satisfied with the result. It was a pleasure doing this job for you!

Joseph in Burlington
Joseph in Burlington
1 review Richmond Hill, ON
10/10

Laminate flooring installation.

Paul at Petra Renovations gave me a very reasonable quote over the phone. He came and installed my laminate all over my house, Installed new baseboard and quarteround and did an amazing and precision job!! He is serious on making the homeowner happy and you can see in their workmanship and professionalism!! I have been recommending them to many friends and relatives!!

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Company Response

Thank you Joseph for your review. We are happy that you are satisfied with our services.
Best,
Paul

Tracy
Tracy
9 reviews Toronto, ON
10/10

Hardwood flooring installation

Paul and his team were prompt and did an outstanding job. They cleaned up after themselves and were extremely pleasant to deal with. The price was excellent as well! It was a top quality job and I will be recommending them to friends family and Co workers

1 of 1 people found this review helpful.
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Company Response

Thank you so much for your review. It was our pleasure to install your flooring and I am glad that you are happy with the result.
Best,
Paul

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Petra Renovation

At Petra Renovation our focus is to offer our clients the best quality of hardwood, engineered, laminate and vinyl floor installation. Combined with a competitive price the customer satisfaction is always guaranteed. Give us a call today. We look forward to working with you.

CATEGORIES
Floor Laying & Refinishing
PRODUCTS
Laminate flooring, Hardwood flooring, Engineered hardwood, Click engineered and hardwood,Cork flooring, Luxury Vinyl Planks, Baseboards, Trims and Underlayments.
SERVICES
Installations of Solid Hardwood, Engineered Hardwood, Laminates, Vinyls, Stairs, Sanding and Refinishing of Stairs, Custom Flooring, Doors Installation, Trims, Baseboard Installation.
BRANDS
Wide range of brands
STYLES
Artistic, Barn, Classic, Contemporary, Cottage, Designer, Modern, Natural, Rustic, Reclaimed, Trendy, Traditional, Urban
WEBSITE
https://petrarenovation.ca/
NUMBER OF EMPLOYEES
4
PAYMENT METHOD
Cheque, Interac, Visa, Mastercard, Cash
LICENSES
N/A
LIABILITY INSURANCE
Yes
PROJECT MINIMUM
$600
WRITTEN CONTRACT
Yes
WARRANTY TERMS
One year on workmanship, Materials by their respective manufacturers
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