I had a kitchen installed by the company who previously resided in EDGE's current showroom. EDGE took them over a few years ago.
I was a "walk-in" one day, desperately seeking a piece of hardware ~ a spring for my trash drawer that had broken and rendered the soft-close inoperable; the drawer was permanently ajar, and it looked bad. I couldn't find the part anywhere online or in hardware stores.
Timothy was very helpful, sleuthing-out the original installers (this was all handled by the previous company as a sub-contract and not directly handled by me) and trying to negotiate around the warranty for me.
Just to note: this was not his installation. He was just being helpful.
If he provided this kind of service to me, I think one could extrapolate his customer-service ethos.
Would definitely recommend EDGE KITCHENS.
- Approximate cost of services:
- $100.00
- Company Response
Hi R.J.
Thank you for taking the time to share what your experience was like working with our team. We are glad we could be of assistance in addressing your issues with the garbage pullout and to restore it to the original functional state. Should you require any assistance in the future please do not hesitate to reach out.
Thank you,
Edge Kitchens Inc.