I had hardwood floors installed along with stairs and railings. The installers were extremely careless when installing the floor. Instead of taking less appealing pieces and installing them in well hidden areas (ie. corners..), they would install it in the middle of the room. They would routinely drop their tools on the floor. Prior to staining the stairs, they did not clean the stairs so now the stairs have embedded hair, dust and other materials. While the stairs and railings were being done, my father in law offered some small suggestions. They lashed back at him and, in Polish, said to him "If you're such a professional, why don't you do it?" The work was so poorly done that Janusz, the owner, had to return to redo what the installer had done. To top it all off, the bottom lip of the stairs was not properly glued in and came off, but before that, Janusz handed me a jar of lacker and told me to finish the posts on my own. I was completely blown away and I wanted them out of the house. I ended up finishing the job myself. I STRONGLY recommend not to use this company you will have a very terrible experience.