We hired James and his team to re-level our interlocked driveway. James was very professional and eager for the job. He assured up (and shared reviews) that he was capable of taking on the job. However, the job proved more than he could handle. The driveway came with a 1 year warranty. Almost right away we saw sinking in the driveway again. We called James, and he promised to come and fix the driveway. Two years later, we are still waiting. We call, and our calls go right to voicemail. He has blocked our numbers. Our next step will be to file a claim with small claims court.
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you, your feedback is important to us. We sincerely apologize that the service provided did not meet your expectations. There must have been a miscommunication as we do not offer warranties for Lift & Relay services, since we do not provide the stone and work with the old stone as is. Due to the COVID-19 pandemic, our company has been restructured and we are no longing providing this service. Nevertheless, we hope to offer you assistance by providing you with a referral to another company. Please email us at perryroselandscaping@gmail.com