Write a Review
Write a Review
HomeStars
Appliance Retailers
Centre Canadien D'électroménagers / Canadian Appliance Source
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

69%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Centre Canadien D'électroménagers / Canadian Appliance Source

Average customer rating:
7.2 10 (65 reviews)

Sort by

Private User
Private User
Private User reviews Mount Royal, QC
10/10

Bosch Dishwasher

Decided it was time to replace the old dishwasher rather than repair it again. Described what I wanted to the salesman, Laurent Lachance-Brassard, he pointed out the models that might suit my needs, let me alone to closely examine the dishwashers, answered all questions without trying to upsell. Then he got me a good price on the the machine I selected; well below the price advertised by other vendors.

Was this review helpful?
Sue in Montréal
Sue in Montréal
1 review Montréal, QC
10/10

countertop microwave oven

My very old microwave stopped working. I found the one I wanted online and at the best price at GAS. The very pleasant salesman, Francois Matte, found it was not in stock but ordered it and a few days later I picked it up--actually earlier than he'd estimated.

Was this review helpful?
a in Dollard-Des Ormeaux
a in Dollard-Des Ormeaux
1 review Dollard Des Ormeaux, QC
2/10

Good prices but poor service and late delivery

The prices are good but the service is poor. The usual rushed sales pitch and once you sit down to sign the papers they don't listen to you anymore. They rush you out the door.
Pick up schedule was not respected and nobody called to say it was delayed.

Do your research before going, otherwise you won't get much help.

Was this review helpful?
Company Response

Thank you for providing your review. I'm sorry to hear that you felt rushed by sales and that there was no communication regarding the delay for your appliance. Would you please send your order number to our Customer Care email at cs@caslp.ca so we can pass along your feedback to the pertinent salespeople and management? Thank you for your time.

Vahe in Toronto
Vahe in Toronto
1 review Laval, QC
10/10

Fridge, Oven, Washer and Drawer

We were served by very professional M. Guy Blain.
He explained all the details that we did not know, he was polite and patient.
We are satisfied of service received.
I would recommend this store.

Was this review helpful?
Mme Perron in Mount Royal
Mme Perron in Mount Royal
1 review Mount Royal, QC
8/10

Dishwasher

served very rapidly with competence and knowledge by Nicola Buttino, a little pushing for extended warranty but respected in our refusal.

Very helpfull and exact informations given by M. Buttino...GOOD experience shopping with M. Buttino and CAS

Was this review helpful?
Celia in Toronto
Celia in Toronto
1 review Toronto, ON
0/10

Worst salesman and service ever. He's rude and dishonest.

Francoise did not tell us the truth about delivery and the store policies. He then accused us of not telling the truth and hung up on me. He did not answer several voicemails and emails. He kept tellling us incorrect info about our delivery and made us wait several weeks longer than he originally said. He was very nasty when we cancelled our order and made the process difficult. Go to a large box store. The price is only minimally better but not worth the hassle.

Was this review helpful?
Slader in Toronto
Slader in Toronto
1 review Montreal, QC
10/10

New microwave

Very easy transaction. Nick was a great salesman, knew his stuff and helped us make the right purchase. No pressure to buy something more expensive than what we needed. Would recommend checking them out.

Was this review helpful?
Elie in Mount Royal
Elie in Mount Royal
1 review Mount Royal, QC
10/10

good price, honest and professional service

Gilles was very nice, we got directly to the point,. He understood what I wanted and helped me get it fast and efficiently. He made sure I payed the lowest price on the market and the 5 years warranty I bought was very reasonable and affordable.

Was this review helpful?
Charles in Toronto
Charles in Toronto
1 review Toronto, ON
0/10

Good price, Horrible service

Price was good but the service was absolutely horrible. After signing the contract, shipping delay was over 6 weeks. I tried calling Francois, the salesman with whom we bought our items but was always greeted with his voicemail. After half a dozen voicemails and several emails with no returns whatsoever, I gave up. I will never buy anything here again and would not recommend it to anyone. Every store will pricematch now anyways so go elsewhere!

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centre Canadien D'électroménagers / Canadian Appliance Source

Bienvenue à CAS, l'un des plus grands fournisseurs d'électroménagers de cuisine au Canada. Nous vous offrons le meilleur service, le plus grand choix et les plus bas prix sur les électroménagers à Montreal. Nous sommes fiers de vous offrir des marques d'électroménagers de maison et de cuisine telles que Whirlpool, ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Appliance Retailers pros in Mount Royal?