Mopify

Tile and Grout Cleaning
Toronto ON M5E 1W7
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

53%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Mopify

Average customer rating:
5.6 10 (7 reviews)

Sort by

James Forrestal
James Forrestal
3 reviews Ottawa, ON
8/10

Easy to Use!

Found Mopify while searching on Google for a Spring Clean-up service. Loved their site. Very intuitive. Price is a little higher than what you can find if you shop around but for the convenience of doing everything on my phone, I was willing to pay the extra.
Lots of reminders via text about appointment (which I liked), and the person showed up punctual.
Cleaning of my house took about 4 hours for what I was looking for. Good job, and will use again.

Was this review helpful?
Private User
Private User
1 review Toronto, ON
0/10

Unreliable staff

Run by a pot head stoner living in his parents basement didn't update us about a cancellation and didn't book us a new cleaning and we needed one for our executive rental.

Was this review helpful?
Charles in Stittsville
Charles in Stittsville
1 review Ottawa, ON
10/10

Clean as Expected

I had a few questions that customer service answered promptly. Once booked, the cleaning was done well and the fee was as promised. Something I can't say about the competition!

Was this review helpful?
Private User
Private User
1 review Toronto, ON
1/10

Terrible quality and zero reliability for home cleaning service

I engaged Mopify for nearly a year and was unsuccessful finding a reliable cleaner in that time for our home. The cleaners that were sent were largely terrible and when they finally sent an experienced cleaner to our home, they were completely unreliable cancelling day of multiple times, to the point in time we went for two months without successfully having a cleaner come to our home. We are not picky and honestly we just needed the bare minimum done in our home, so this was frustrating and extremely disappointing. We won't be using the service again. If anyone has recommendations for a reliable cleaning service in the GTA we would happily take it! We would never recommend Mopify to anyone, ever.

1 of 1 people found this review helpful.
Was this review helpful?
Shawna in Fort Saskatchewan
Shawna in Fort Saskatchewan
1 review Edmonton, AB
2/10

Move out clean

I booked this company for a move out clean and left them with a list if things my rental company wanted done. 6 hours later and it looked like she cleaned for 20 minutes and then sat on her but. It literally looked like she washed the floors and wiped down the counters that is it.

Was this review helpful?
Melvin
Melvin
8 reviews Toronto, ON
8/10

House Cleaning

I was looking for a cleaner to come to my house regularly. I have tried contacting a couple dozens of Kijiji ads and for various reasons, they usually don't work out. Mopify made the scheduling, payment, and "onboarding" process easy and simple. My only complaint is that the hourly rate is very expensive. I have since moved on to another service provider.

Was this review helpful?
Al
Al
5 reviews Toronto, ON

First Review

10/10

Wow spotless condo cleaning

Created account in January, entered property details and credit card info. Specified the days that I wanted cleaning done. A few days later my job was scheduled. The email notice of my cleaning being scheduled was sent to my junk by accident. The cleaner I had Minerva. I went to the property a few days later and found the place spotless! She mopped the floor, cleaned the bathroom, kitchen and wiped baseboards in 2.5 hours.
Price is roughly $32/hour.

Pros
Easy to create an account online, specify what needs to be cleaned and scheduling of cleaning.
Wow my condo was spotless!
Able to complete the work remotely, I specified how they could get the key from security.
They operate in Toronto, Ottawa and Calgary.

Cons
Hard to get a hold of them on the phone.
$10 charge if they bring their own supplies, I think this should be included in the price.
Must have a vacuum and mop at the property.
Unable to list multiple properties in their online booking system.
Unable to handle same-day cleaning requests.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Is this your business?

Receive leads and respond to reviews.
Claiming is easy and free.

Claim this business
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.