I really can’t speak highly enough about the quality of their product. All of the boards have a real wood look with a textured wood grain you expect. In reality, the boards are made of a laminated composite which means virtually no maintenance and allows for the variety of finish and texture options. Nothing in this closet system is plastic. The standard drawers come as soft close, with under mount slides that are not visible and can hold more weight. Everything is solid, sturdy construction. Since everything was customizable you chose exactly how you wanted each section set up. All of the shelving comes adjustable and removable as your wardrobe needs may change in the future. The option to add the adorable cupped drawer pulls was the icing on the cake!