I appreciated their policy of prep taking so much time but even so, booked us in JUST before the snow flew.
Only some minor confusion as the quote (old school hand-written in duplicate) was interpreted by Peter, the painter, in a couple different ways which i had to keep track of.
To Peter's credit, he phoned me from the paint supplier because he thought the color mentioned on the quote was not what I wanted. He was right and we averted what could have been a big problem. (Randy hadn't written a color- just a grade of stain that happened to match a color name.)
Randy listened to my needs and Peter was smoothing and touching up almost til the sun went down, he even adapted to the problem of painting louvers with an experimental method that worked well.
Peter encountered some challenges (steep roof pitch, sanding tight areas, a/c proximity) that he didn't have the proper tools but he did solve them somehow.
More than pleased.