Michael came to my home and assessed the job. Which was to refininsh stairs and replace railings. He was very professional. He said he would be able to do the job and would send me a quote once he got home and ran the numbers. Within a few days he sent me the quote , I approved and asked for start date, he gave me a tentative start date for may 16th as he said he was really busy (not a problem). He said he would confirm the date as it got closer. I have msg him 3 x and he has not even reasoned to my msgs. I'm not bothered if he cannot or does not want to do the job for whatever reason , too busy, not suitable anymore etc....but he has not even had the Profesionalism to respond to my text, or reach out and advise he can no longer do the job. To me that speaks highly about his character and business sense. I would not recommend him as he wasted a few months for me where I could have booked time with someone else who could do the job .
- Approximate cost of services:
- $6,000.00
- Company Response
Unfortunately, I suffered a major accident. I completely cut off my finger off. I am a very private person. I try to keep my personal issues very low key . The client never gave me a deposit. I offered a free estimate at no obligation. This client, she made me feel very uncomfortable in her presence. Her aggressive unbalanced behavior made me feel unsafe around her. The client didn't hire me through Homestars. No money was exchanged. No work was done in her house. Leaving this slanderous review, shows her character. My personal health out weighed , my installations.