Smart Quality Assurance General Contracting

Doug has become a bit of a family friend in addition to being "just" a contractor - we have used his services on several occasions in the past, the largest being several bathroom renovations over the years. Recently our washing machine drain hose came loose and caused a flooded main floor laundry room with water cascading down to the finished basement. It was not the largest job, but I did not hesitate to call on Doug to see if he could fit in a repair. He came over in a couple of days, scoped it all out, gave us a quote that was reasonable, and a few days later began the repair. Because the ceiling was the old-fashioned "popcorn" ceiling, Doug had to go above and beyond to protect all of my furnishings etc from the inevitable mess that was going to be caused by scraping the old ceiling off in the affected area, and fixing it, and finishing it and eventually respraying a new textured section to match the existing . He did all of this and more, and in only 3 calendar days. The ceiling looks as good as new, the mess was contained, and Doug took care of all of it - I literally did not have to lift a finger.

I would not hesitate to call on Doug at any time for a reno or a repair. I trust him completely and that counts for everything in my view. And he is a really nice guy to boot!

A special thank you to Doug and his team.

We commissioned Doug to renovate or main bathroom. From the tear out, electrical, plumbing, tiling, painting and install, Doug and his team were professional and friendly.

We welcomed them into our home with little disruption. Our next project, the master bathroom with walk in shower, is underway.

We needed a small 35sqft bathroom fully renovated, offered competitive prices and the result was exactly what we were hoping for.

Doug was easy to work with and very patient throughout the process. His team did a great job.

Thanks again Doug to you and your team!!!

Doug has done quite a bit of work for us over the years, most recently a complete bathroom renovation, with which he has done an excellent job. Im impressed with his versatility and range of skills, from flooring, appliance installation and complete top-to-bottom renovations. Hes detail-oriented and very meticulous in his work. I mostly appreciate that he communicates his timeline, the process and what to expect. Doug is very friendly and professional, with a great work ethic; he shows up on time and always has a solution for challenges that come his way from my ageing house. I love hearing Ill make it work when he encounters my houses idiosyncrasieswhich he does!! Great job!! I will certainly be calling on Doug again for future work.

We are so glad we found Doug. He and his team were great to work with. We are happy with how our basement turned out. I really wanted the uplighting and Doug made it happen, within our budget and time frame. I highly recommend.

Doug and his team were awesome! His dedication, perfectionism and ability to see the projects through to completion was fantastic. His prices are reasonable, given the scope of work completed. He was really responsive and accommodating if issues arose. Would give him a 15/10 if we could!

Thanks for everything, Doug- was super to work with you and the team!!

Doug and his team did a super job of renovating our bathrooms. They were all very courteous and very workman like in their approach.
Cleaned up thoroughly every day.
I will recommend their services to anyone looking to do
in house renovations.

Doug helped us out with a tricky dishwasher installation in home with older plumbing that needed some updating. Were very pleased with his friendliness, professionalism and skill; very reliable; came on time as promised. Reasonable rates. Well be using Doug for our upcoming renovations in powder room/laundry room for which he has provided invaluable advice in product selection, and will call Doug first whenever we need contacting help.

Doug and his team did an excellent job! We are so happy with the work they did finishing our basement.They were considerate of the rest of our house, and were personable and professional.We would highly recommend this business.

We hired Doug and his team to drywall our garage. He responded quickly and did an awesome job. We are very pleased with the quality of his work and he is a great guy! Thanks Doug.