Ward Group

Design/Build
14 Lakehurst Crescent Toronto ON M1N
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Reviews for Ward Group

Average customer rating:
9.9 10 (18 reviews)

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Maureen
Maureen
1 review Toronto, ON
10/10

Main Floor Renovation

Fantastic workmanship and attention detail!
From quote to completion The Ward Group team brought professionalism and commitment to the project.
Andrew and Austin were always available to discuss items as they came to light. Shawn/AJ were a pleasure to work with on a daily basis.
Project included a full gut of the main floor, moving kitchen, installing new bathroom, new staircase, flooring on main floor and upstairs. As with any old home, surprises were hidden behind the walls, but these issues were handled with ease.
Thank you to the whole team, I love my new space.
Looking forward to working with this group again on future projects.
I will be definitely recommending them to anyone who asks.

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Stephen
Stephen
2 reviews Toronto, ON
10/10

Termite remediation, basement update

We hired Ward Group to fix some damage to a basement beam that had been damaged by termites, and deal with someone else's unwise construction choices that resulted in mold growing on the drywall. In the end we replaced more than half the basement drywall, including remodelling a bathroom (back to its original state), rebuilding a window box and numerous other small items in the basement.

Ward Group's leaders and staff were professional throughout. They did very good work. Team leads were doing supply runs while the staff kept working - very good to see.

They were good to work with, even giving rebates when the work turned out simpler/less complex than originally envisioned. That is a first for me, and is one of the many reasons I have no problems recommending them.

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Company Response

Hey Stephen,

Thank you for taking the time to write a review, It was our pleasure working with you! Your family can now sleep with ease knowing there's no longer any structural issues due to pesky termites, all while having a newly renovated basement to enjoy!

We wish you all the best & look forward to working with you again in the future!

Regards,
Ward Group Team

Monica
Monica
1 review Toronto, ON
10/10

Rebuilt front porch of a semi-detached home

I was extremely satisfied with the quality of the new front porch built for by the Ward Group. When we ran into a couple of unforeseen problems, they immediately provided optimum solutions without any fuss... it was joy to work with such a professional group of people. The team was reliable, polite and respectful of my property. While the price was a bit higher than some of the other quotes, the work done was of very high quality and exactly what I wanted. I would be happy recommend them and will definitely keep them in mind for future projects.

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Company Response

Hey Monica,

It was our pleasure working with you on your front porch rebuild! We hope you enjoy the new space for many years to come! Thank you for the kind words, and ill be sure to pass on the message to the crew! All the best, and look forward to working with you again in the future!

Kind Regards,
Austin, Andrew, Shawn, & the rest of the Ward Group team!

Stephen
Stephen
1 review Toronto, ON
10/10

Home Renovation

We have had a great experience working with Ward Group. Andrew, Austin and the whole team have been fantastic to work with.

When we solicited bids for the reno work we did on our house, Austin was prompt, professional and easy to work with. Throughout the project they listened to what we wanted and provided a number of valuable suggestions on how to accomplish that.

They were also clear with us when there were aspects of the reno that could not be known until drywall started coming down and the ‘guts’ of the house were visible.

They provided us with a detailed budget for the work and whenever we made changes to the scope, Austin did a great job documenting changes and updating costs so that there were no surprises.

We have recommended the Ward Group since they finished working with us and we are looking forward to the next project we have to work with them.

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Company Response

Hey Stephen & Kristen,

It was a pleasure working with both of you, from design ideas to execution. Thank you for the detailed review and insight into our operations. We wish you nothing but best for your growing family! Thank you for the referrals, and we look forward to working with you in the future!

(Special thank you from Shawn & Glen for the coffee and donuts, these small acts of kindness truly make a difference!)

Regards,
Ward Group Team

Claudia
Claudia
1 review Toronto, ON
8/10

Bathroom reno

I put out a call for a contractor on short notice to renovate a bathroom after we closed on our first house. I met with Austin from Ward Group and a couple of other contractors but I was immediately impressed by Austin’s demeanour. He is really pleasant, as well as a good communicator. His quote and time frame came in higher and longer than the others but I decided it was better to go with him and his team. I figured there would be fewer delays and surprise budget jumps that I’d heard so much about, and I am pleased to say that I was right.

I ended up adding a few things to the original project scope. Austin handled change requests very well, and made sure to provide updated contracts. He kept me informed frequently and responded to all of my questions in a reasonable time frame. (Sometimes I felt bad asking something knowing he was going to respond on, like, Saturday night.)

The subcontractors’ work is good - not flawless - but I do note that Austin is committed to satisfaction and making things right as much as possible.

Bottom line, if you’re looking for someone who is professional and on the up and up, give Ward Group a call.

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Company Response

Claudia, Just wanted to say it was our pleasure working with you, We appreciate your honest review regarding how we handle our company and your feedback regarding Austin's demeanor. We believe in being upfront and honest with our clients. We appreciate that you can recognize this, renovations can be stressful and we try and make the homeowner at ease while the work is being carried out. We hope your enjoy your newly renovated bathrooms for years to come and your beautiful home in a great neighborhood! All the best for 2019! We look forward to working with you again.

Regards,
Ward Group.

Aiden E.
Aiden E.
1 review , ON
10/10

Cottage renovation

My Cottage had been a family cottage for many years and that it needed extensive renovations that included structural reinforcement , full interior renovation also included the bathroom, bedrooms and living room.

I was very pleased with Ward Group and their professionalism. They were very polite honest and got the job done right. Most other companies I have used in the past were not the best to deal with and more or less a hassle. With Ward Group I felt comfortable when being onsite with the team and not pressured at all. I honestly enjoyed their company and even more the work they did to the cottage.

I will be contacting them for future renovations and will recommend to anyone looking to have some work done.

Thank you so much!

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Company Response

Aiden,

It was our pleasure working with you on the family cottage. Restoring certain historic elements all while updating the space and bringing it up to building code. We hope your family enjoys the space for many years to come. Ill be sure to get in contact with you next summer regarding the exterior work. All the best.

Regards,
Ward Group.

Janet
Janet
1 review Toronto, ON
10/10

Bedroom

Ward Group did a great job - It was a pleasure working with the entire crew - Shout out to Sean and Glenn - Two hardworking guys who take pride in their work and do a great job. I hired Ward Group to remove a wall between two rooms, install a support beam, drywall and finish the space, add new baseboards, new subfloor, light fixtures, and redo a closet in another bedroom - plaster and lath removed, all trim removed, new framing and drywalling. Everything looks great and was done on time.

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Company Response

Janet,

It was our pleasure working with you, I have passed the message onto Shawn & Glenn and you put a huge smile on their faces. You now have a huge master bedroom with a great office space and were glad Ward Group was able to facilitate this for you. In projects the little things get unnoticed so we appreciate your comments regarding our teams work ethic. We hope you enjoy the space for many years to come.

Regards,
Ward Group.

Alexandra
Alexandra
3 reviews Toronto, ON
10/10

basement storage area drywall and insulation; exterior parging and waterproofing

It was the last frontier in my fixer-upper Beaches home, and it was a scary mess, leaking and damp and dingy. Part of the problem was the need for tuckpointing and parging at the corners of a basement storage area added on to the home in the 50s, and which hadn't been properly waterproofed. Now that it's done it feels warm and dry and I have peace of mind going into the winter.

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Company Response

Alex it's been a pleasure working with you and on your home. You now have a dry, warm and great space to utilize. All the best !

Ward Group

rjen
rjen
1 review Toronto, ON
10/10

Siding and eaves replacement with insulation

I ws very satisfied with the professional approach of the Ward Group. They were punctual at all times from the quote to the completion of the job. In addition the scaffolding was an important safety factor and helped speed up the job. I would not hesitate to recommend the Ward Group to any of my neighbours and friends.

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Company Response

Roland - it was a pleasure working with you this project. Thank you for the kind words regarding our professionalism and quality of work. Look forward to working with you on the other projects in the Spring.

Kind Regards,
Austin & the Ward Group team!

dani
dani
1 review Toronto, ON
10/10

Bathroom renovation

This project required an entire gutting of the bathroom including replacing if its window and doors. The work was completed professionlly down to small details with excellent contractor communication all along the way.

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Company Response

Hey Dani - Thanks so much for the review and working with us on your project. Your were a great client and were able to make decisions throughout various stages of the project as and when needed. I know you mentioned other projects in the future so don't hesitate to contact us - look forward to working with you again. Enjoy the newly renovated space. Regards, Austin - Ward Group.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Ward Group

Ward Group - Construction | Structural | Renovations

We specialize in Renovations, Additions, Underpinning, Structural Rehabilitation, Open Concept Designs, Demolition, and Removal of load bearing walls/beams. Servicing both residential and commercial construction markets. With over 20 years of experience, we are fully Licensed and Insured.

CATEGORIES
Design/Build and General Contractors
SERVICES
Home Demolition/Underpinning/Structural Division/Structural Rehabilitation/Additions/Renovations, Commercial Renovations, Commercial Construction, Commercial Structural
SPECIALITIES
Underpinning, Basement Lowering, Demolition, Additions, Bathroom Renovations, Open Concept, & Structural Rehabilitation
WEBSITE
https://www.wardgroup.ca/
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Cheque,Visa/Mastercard, E-Transfer, Bitcoin/Ethereum
LICENSES
General Contractor, Underpinning, Renovations, Structural Construction - Residential & Commercial
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
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