Craft Stone, Caledon, Ontario – Excellent Product, Excellent Service
More than twenty years in our Mississauga home we discovered a serious problem with water seepage, moisture and mould in our basement. Our basement is fully finished which added to the complexity of resolving the problem. The situation required waterproofing the foundation from the outside which meant that we had to remove all the existing pattern concrete and start over. This also caused damage to the existing stone veneer cladding. This cladding was installed more than 10 years ago by Craft Stone. The workmanship at that time was exceptional and the veneer has stood up exceptionally well against the elements since it has been installed. I was very satisfied at the time of the installation and had referred the company to my neighbors, parents and friends who also had a very positive experience with Craft Stone.
When I reached out earlier this year to the owner Devinder to request that he asses and repair the damage, he responded right away. He was honest in telling me that it would take him 2-3 months to get to my job due to the Covid-19 pandemic, its effect on resources and the backlog that it had caused. True to his word, however, we did reconnect two months later. He and his crew then repaired the work in a timely and thorough fashion. The final result was beautiful like it had been before!
I highly recommend Craft Stone because they are a business with a high degree of integrity, have an excellent product that is durable and long-lasting, and, very importantly, they provide excellent after sales service. Thank you again Craft Stone!