I contacted Bertrand Plumbing to resolve a number of small plumbing matters. I dropped by their offices and Kristian, the plumbing manager, send someone the very next morning. Patrick showed up on time (7:30am). We went through my list and after spending nearly 3 hours, he left after fixing only what needed fixing. And the poor guy answered my slew of questions. I want/like to understand how things work, etc. and Patrick took the time to explain everything in detail in a language that was easy to understand. He also made very valuable suggestions.
I dealt with another plumbing company before and did not receive a fraction of the service I received from Bertrand Plumbing & Heating. From this point forward, I will only deal with this company for any of the services they provide. They are knowledgeable, professional, etc. They are everything a company should be and I highly recommend them to anyone who requires such services.