Luigi did an amazing job of rectifying another contractor's horrible work:
We purchased a home with a light beech hardwood floor that needed refinishing due to major scratching of the clear coat by the previous owner's dog. Unfortunately the first contractor who we used ruined the floor with large streaks, uneven sanding and drips everywhere. They also left dust everywhere, and stained our baseboards. This was after 2 attempts at the work. (We didn't pay them...)
Luigi checked out the situation, and explained how he would fix the floors. He managed to even out all the uneven sanding, and refinished the floors beautifully. He even put down sample patches of finishing for us the choose from partway through the job. Plus there was practically no dust!
Now we have the beautiful floors we were hoping for!