Precision Garage Doors

Vinnie was very polite and hard working and was a great communicator. I believe that he is one of the best Service Techs communicators that have done work in my home in the last 20 years!
Vinnie did a great job and really cares about his customer.
Kent Richardson
121 Canso Bay SW
Calgary

Didnt show up on the first scheduled appointment, without a phone call or text, then proceeded to bill $136 for a simple 10min worth of work.
Will never use this company again.

Poor service, very disappointed. Technician was here for 3 min, was charged $100. Service technician did not explain what needed to be done and if he would’ve said it was only a bolt that needed replaced, I could have done that myself. I feel taken advantage of. Would not recommend this company.

I'm happy with install and product. Not honoring the total install invoice, upsetting. They say it's a clerical mistake, I say it's a binding contract. They said they gave me discount on door and that they would take the loss but made up the loss by not installing exterior weather stripping. Nor did they reduce the cost of the weather stripping from the invoice. I'm filing a complaint with the BBB

Garage door spring broke at end of workday. I called Precision Garage Doors and was advised how to safely open the door to get vehicles out, and to book a service call. The technician, Travis, arrived promptly at 8 am the next day and quickly advised on the required service. There was a warranty issue on a cable replacement completed by the same company just under a year ago, which the manager honoured when he was made aware of it. Travis was friendly, efficient, and communicated clearly what was required. Happy to have a working garage door again!

Bought a door and parts to install with a different vender. Parts were wrong but Roy did take care of it after a few days. In the end the issue was resolved.

Very happy so far with the service given us by Precision Garage Doors. They sent a technician, Ryan, less than 2 hours after my call. Ryan was very helpful, knowledgeable and outlined all our options to remedy the problem. thanks for the great service highly recommended.

I had a gear breaking on my garage door opener, called precision after a friend recommended them, a tech was at my house within 2 hrs diagnosed the problem and found out the my opener gear was broken. Took him 30 min to switch the gear unit as lube my door. he could easily sell me a new opener unit but instead he was honest and just dealt with the actual issue. defiantly will recommend.

Motor on garage door opener not working. Upon browsing the many companies offering this type of repair, I selected Precision as they mentioned a couple of applicable discounts. When I contacted them (during regular business hours) they booked an appointment within 4 hours which was good customer service. Upon arrival the technician advised that a complete replacement of the garage door opener was required and quoted a price. When the discounts were mentioned to him he stated,"Oh I don't know anything about that," which was the first red flag. Installation was quick and he did give a discount. Following payment, he promised to email the receipt. This did not arrive. After waiting and then 4 phone calls and 1 email on the following consecutive days the receipt finally arrived 5 days later so that I could submit the information for the warranty. My husband was disappointed that the technician did not install a light bulb in the opener (not a big deal- however, there was a working bulb in the opener he removed and took away which could have been used). The product seems to be okay but time will tell on that. All in all, there are many similar companies in Calgary so I would choose another one next time and will not recommend this company to anyone.