We had a sliding patio door converted into a window and a new fire rated garage entry door installed as well as a new front door. The work was delayed by a week while waiting for the windows to come in, but everything was done to our satisfaction. The storm door was a different story, we were forewarned about them having issues with the storm door company that had been taken over by an overseas company and sure enough they shipped the wrong sized door. However once the correct door came in they returned to install it. They even gave us a deal on capping some old wood trim around our garage door and our back patio doors. Everything looks great. Any questions we had were promptly answered and the owner and installers were professional and friendly.