Man With A Wrench

Appliance Repair
Toronto ON M3A 3A5
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Appliance Repair
Man With A Wrench
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96%

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Reviews by rating (past 12 months)
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Best of 2019 winner 4 timesBest of 2019winner 4 times

Reviews for Man With A Wrench

Average customer rating:
9.8 10 (160 reviews)

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Lou in North York
Lou in North York
1 review Toronto, ON
10/10

Fridge Repair

Fridge was not cooling but freezer was working fine on
I spent my Saturday searching out and following some good (and not so good) advice on the web on how to repair my fridge. My suspicion was it was the thermostat. I couldn't seem to get to it so I decided to call a professional. Unsure as who to use I searched on homestar and saw some favourable reviews from man with a wrench. I had a service tech scheduled for Monday morning and I was up and running after the 2 hour service call. It was not the thermostat and instead it was a freeze on the refrigerator coils. Ali discovered the problem, took the corrective action, tested all components and explained the problem and his solution. Full marks on a great experience from scheduling to service to easy payment. Absolutely lived up to the ratings I saw before I scheduled and unabashed 10

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Company Response

Thank you for you kind review Lou. Ali is a new addition to the team and we are very happy to hear that his diligence and repair expertise delivered you a same day solution to your broken fridge. We will be sure to let Ali know that you have reviewed his fine work. Let's hope you dont need to see us anytime soon, but in the case that you have any more appliance issues dont hesitate to call because we are always happy to help.

have an amazing day!!

rob.strawbridge in Toronto
rob.strawbridge in Toronto
2 reviews Toronto, ON
10/10

Dishwasher - Oleg

I had an issue with my dishwasher where the door no longer had resistance and would slam when opened.

Oleg popped by, on schedule, had a look and gave me a quote to fix it. The quote very reasonable however his advice was what I ended up taking instead of the fix. Very honest, with the age of my dishwasher and the type of repair it made more sense for me to replace the unit.

Very happy with this company and Oleg, would certainly recommend to anyone.

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Company Response

Hello Rob,
Thank you for the great review! When considering a repair, we always make sure to give the best advise with the best possible resolution for you in mind. It is great to hear that Oleg was able to provide you with useful information when making the decision of whether to repair or replace.
Team Man With a Wrench

J Molina in Toronto
J Molina in Toronto
8 reviews Toronto, ON
10/10

Dishwasher repair

This is the second time calling Man with a Wrench. The first call, Alex was able to diagnose the issue based on an audio recording of the washing machine noises, and saved us the cost of a service call. This time the dishwasher wasn't filling. Ali was thoughtful and thorough with his service call, and his service notes will help us if this problem crops up again.

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Company Response

Hello,
Thank you for the great review! It is great to hear that we were able to assist you in repairs on multiple occasions, with both Alex and Ali doing a great job to make the experience easy for you. Looking forward to working with you again!
Team Man With a Wrench

hunan98
hunan98
2 reviews Mississauga, ON
10/10

install a dishwasher

Oleg did a great job in helping install a new dishwasher. He was very supportive, and answered all of our questions. He even found us a plumber to address some issue related to the installation, and explained to the plumber exactly what needed to be done.

Because Oleg couldn't finish the installation himself, he refused payment except for a part that he had to buy.

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Company Response

Hello,

Thank you for the great review! It is important for us to complete the installation and provide you with the finished product. We are glad to hear that even when we were unable to complete the installation, Oleg was still able to find a solution and remove the cost for the installation.

It was our pleasure!
Man With a Wrench Team

Leslie, Etobicoke homeowner
Leslie, Etobicoke homeowner
8 reviews Toronto, ON
10/10

Leak under dishwasher

My tenant had reported water leaking from under the dishwasher.
I called Man with a Wrench, based on their great HomeStars score.
The woman I spoke with was very pleasant, articulate and efficient. She set up an appointment for the following day, during a 4 hour window. She told me the technician would be Alex, and that he would call 1/2 hour before his arrival to confirm the exact time.
Alex came out to check the problem. As promised, he called to let me know when he would arrive. He was very professional in appearance and demeanour. He used shoes covers when he came into the unit.
Alex took the bottom panel off and ran the dishwasher through its cycles 3 times to look for any leaks, and explained what he was doing.
We discovered that it was not actually the dishwasher that was leaking, but that the kitchen sink hose had loosened and water had dripped backwards, under the cabinet, and then under the dishwasher, where it pooled out front.
Alex had to charge for the visit, but let me know that if a problem develops with the dishwasher and we use MWW to fix it, the fee can be applied toward that call.

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Company Response

Thank you very much for you kind review of Alex and Man With a Wrench. Alex did mentions you are wonderful and hospitable host as well and he was very happy working for you. It is unfortunate that we couldnt perform the service since it was not the dishwasher itself, but very fortunate that the leak was easily repairable and should no longer effect you.

If you ever have any appliance issue we are only a call away. We are thankful that you have chosen us as your appliance repair company and hope you have a wonderful day.

thank you,
MWW team

KG in Newmarket
KG in Newmarket
1 review Whitchurch Stouffville, ON
10/10

Bottom Fridge/Freezer leak

Spoke to Alex, who knew over the phone what the problem most likely was. When he stopped by our home, he repaired the leak, and it was exactly what he thought the problem was .
Explained in detail what was going on, was very polite, honest, and cleaned up. Even wore shoe covers.

Definitively recommend!

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Company Response

Thank you for your review. We are glad Alex was able to fix your unit without any significant damage to surrounding areas from the leak.

if you ever need any friendly advice or other appliance repairs we are only a phone call away.

have yourself a wonderful day,
MWW team

Andrew in Toronto
Andrew in Toronto
2 reviews Toronto, ON
10/10

Dishwasher

Our dishwasher wasn't draining, and I thought the pump might be broken. Alan came out and fixed it without having to replace the pump. He did a great job -- as I've come to expect from Man with a Wrench.

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Company Response

Hello Andrew!
Thank you very much for the great review! We always try to find the most efficient solution for repair in order to get your appliances back to working shape in no time! It is great to hear that Alan was able to repair the existing component without having to replace it, which saves time and cuts costs as well. It was our outmost pleasure, and we hope we get the chance to work with you again.
Team Man With a Wrench

dianeslater
dianeslater
2 reviews Mississauga, ON
10/10

Washing machine and dishwasher

Went on their web site and someone called me within minutes it was so unexpected! They arrived on time checked everything gave a quote and came back in a week to fix the problem.. I would highly recommend these guys - they try hard and they are honest and fast and work is excellent! Thank you OLEG!

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Company Response

Thank you for your review Diane. Oleg is a very diligent technician and always fixes the problem. Thankfully he was able to successfully assist you with your repair and all appliances were left in working order.

dont hesitate to call if you every need any appliance help again.

thank you,
MWW team

Jeff Burke in Toronto
Jeff Burke in Toronto
9 reviews TORONTO, ON

First Review

0/10

So glad I contacted MAN WITH A WRENCH and then not at all happy

I did a review for MAN WITH A WRENCH 7 months ago. After writing this glowing review, we noticed water dripping in our fridge...it got into the deli drawer and below it....eventually freezing the drawer to the bottom of the fridge....and the ice machine stopped working again, even though we purchased a new ice machine. I have tried calling them over and over again, and NOBODY EVER calls back, nor do they seem to care. I have been waiting for them to call and fix our fridge, but to no avail...so I am taking back my wonderful review and compliments for this company. It is odd that a company who I THOUGHT were reputable, are simply not....how unfortunate.
HERE IS THE ORIGINAL GLOWING REVIEW...Our Samsung refrigerator stopped producing ice...it made ice, but it could not push out into bin. Things started freezing in the fridge and water was collecting under the deli compartment. We got in touch with MAN WITH A WRENCH. They sent over a very nice man JOSH, who was so great to work with. He explained any issues that he saw and recommended solutions. I was thrilled that he tried to fix something first before trying to install a new part. Unfortunately, new parts were needed, but I was given a quote and a date and all things came together, as stated. I am thrilled to have met JOSH, he knows what he is doing and is very informative. If I ever need another appliance repaired, I know who I will be calling. Thank you JOSH!

Review has 1 previous version
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Company Response

Thank you for the nice review Jeff. Josh is definitely a great technician and he always strives to do the best he can to solve the problems our customers are experiencing. We are very happy to hear that he was able to both repair and advise you through your situation accordingly. We are a solution oriented company and always make sure our customers are taken care of.

If you ever have any other appliance issues or are just looking for some friendly appliance advice, feel free to call us anytime.

have a wonderful day,
MWW team

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Man With A Wrench

WHY CHOOSE US TO REPAIR YOUR APPLIANCE?

Man with a Wrench is committed to providing excellent service across Toronto, GTA and nearby regions. Our punctual and friendly staff will provide budget-friendly repairs. In our decade of experience, we have learned that you can get your appliances repaired quickly, effectively and relatively inexpensively. Our specialty is to provide quick solutions to all your appliance repairs and to achieve the highest possible customer satisfaction from our services.

WHAT APPLIANCE REPAIR SERVICES DO WE OFFER?

"Slow is smooth, smooth is fast." This is our motto because we take exceptional care in locating your appliance’s fault to have it fixed within the shortest possible period. We encourage our customers to watch us as we perform the repair and to ask as many questions as possible while we are on site. This will ensure the best service on the market because you will be educated on all of your appliances at no extra cost.

We will repair any major appliance and any major brand for:
- Refrigerators repair
- Stove repair
- Oven repair
- Washing Machine repair
- Dryer repair
- Dishwasher repair
- Microwave repair

We repair all makes and models, we even repair Miele appliances! Other brands we service regularly: Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Samsung, LG, GE, Maytag, Moffat, Dacor, Fishe and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis

We service Toronto and all surrounding areas. That includes: Toronto, Whitby, Oshawa, Pickering, Scarborough, Markham, Aurora, New Market, Brampton, Bradford, Oakville, Mississauga, Etobicoke, North York, East York, GTA, Burlington, Barrie, Innisfil

WHY DO OUR CUSTOMERS LOVE US?

Man with a Wrench always provides an above and beyond service because we do not simply tackle the problem at hand. We also find its underlying cause. Most importantly, we provide our customer with education as to how to prevent such problems from occurring in the future. Our budget-friendly repairs are second to none and we will provide you with quick solutions to all of your appliance repair needs. We strive to achieve the highest possible customer satisfaction from our service.

We look forward to servicing your appliance repair needs.

CATEGORIES
Appliance Repair and Appliance Retailers
PRODUCTS
Fridges, Oven, Stove, Cooktop, Refrigerator, Freezer, Dishwasher, Washing Machine, Dryer, Microwaves
SERVICES
Refrigerator repair, stove repair, oven repair, washing machine repair, dryer repair, dishwasher repair
BRANDS
Frigidaire, Simmons, Samsung, LG, GE, Kenmore, Thermadore, Whirlpool, Kenmore, Samsung, LG, GE, Maytag, Moffat, Dacor, Fishe and Paykel, Thermador, Electrolux, Bosch, Sub Zero, Amana, Jenn-Air, Wolf, AEG, Magic chef, Viking, Blomberg, Admiral, Westing House, Ariston, MagicChef, Inglis
WEBSITE
http://www.manwithawrench.com
YEAR ESTABLISHED
2015
NUMBER OF EMPLOYEES
4
RETURN POLICY
100% Satisfaction Guarantee or Your Money Back
PAYMENT METHOD
All Major Credit Cards, INTERAC, e-INTERAC, Cash
LICENSES
All of them
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Up to 1 Year Repair Warranty
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